Xbox Gamepass Ultimate for PC

I am completely confused and stunned with the lack of support or care that Xbox has shown me for my issue. Yesterday, January 4th 2021, I purchased GamePass Ultimate for PC on the Xbox app on windows because it adds EA Play and I have been wanting to get
EA play since it came out. When I purchased the subscription, I could not find anywhere to download or access the EA Play library in the EA desktop app or the Xbox/Xbox console companion apps. On top of that, there is nowhere to link your Xbox and EA accounts
in your Microsoft account settings or your Xbox account settings. I have been tirelessly trying to use the service that I paid for for the past day now and after talking to Xbox support on the phone, the woman on the phone told me "Oh, this problem is because
Xbox GamePass Ultimate is not released for PC yet, only for Xbox One." Is this some sort of joke, Microsoft/Xbox?? You are selling a product/service that literally doesn't exist and basically ripping PC players off by advertising something you are incapable
of offering, and even more incapable of providing any support to the people you are blindsiding with this blatant oversight that is a clear and obvious massive issue. Is there anyone from Xbox that can actually provide me any sort of support for my issue?
Because so far the only "support" I've received is "oops sorry this product doesn't exist and I can't help you, is that a good enough answer?"

:)