XBOX Gamepass PC not letting me change install location

Hello, . Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Do you know if your O: drive is NTFS? Xbox app only allow games to be installed on NTFS partitions.

- Go to Start > Computer > Right Click the drive you wish to check > Properties.
- In the Disk Properties window, you will see it next to File system.

If it's FAT32, just convert it to NTFS:
Open a command prompt window by typing Command prompt in the Windows search box. Right click on it and Run as administrator. Type:

convert O: /fs:ntfs

Press Enter to being the process.

The file system conversion process should not take very long and the on-screen details are fairly intuitive.

Once completed, your FAT32 drive will be converted to NTFS. Close the Command Prompt window and you’re all done.

If the partition is already NTFS, try changing the default location for new apps in Windows to your external SSD and then try installing the game again.

Go to Start (Windows Start) -> Settings -> System -> Storage -> Change where new content is saved (under 'More Storage Settings'). Change the setting "New Apps will install to:" to the drive you want to use.

After making the change, restart the computer and check if you can now save the games to the selected drive. Let me know how it goes, please.

Hi Lucas. I don't want to be arrogant however I would appreciate a reply soon. Im going to put my answer in this comment instead as you aren't reading the others "Thanks for the reply I tried this (The SSD was already in NTFS) and I also tried changing the install location of apps but neither of these work. I have tried to completely restart it along with game services and then also change the install location in the app both ways. Any further help would be appreciated!"

Thank you for the reply Lucas the other account that replied (AHH) is also me just on a different account because I accidentally posted with the wrong email.

Hi Lucas,

Thanks for the reply I tried this (The SSD was already in NTFS) and I also tried changing the install location of apps but neither of these work. I have tried to completely restart it along with game services and then also change the install location in the app both ways. Any further help would be appreciated!

Hello, Podjy. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Do you know if your O: drive is NTFS? Xbox app only allow games to be installed on NTFS partitions.

- Go to Start > Computer > Right Click the drive you wish to check > Properties.

- In the Disk Properties window, you will see it next to File system.

If it's FAT32, just convert it to NTFS:

Open a command prompt window by typing Command prompt in the Windows search box. Right click on it and Run as administrator. Type:

convert O: /fs:ntfs

Press Enter to being the process.

The file system conversion process should not take very long and the on-screen details are fairly intuitive.

Once completed, your FAT32 drive will be converted to NTFS. Close the Command Prompt window and you’re all done.

If the partition is already NTFS, try changing the default location for new apps in Windows to your external SSD and then try installing the game again.

Go to Start (Windows Start) -> Settings -> System -> Storage -> Change where new content is saved (under 'More Storage Settings'). Change the setting "New Apps will install to:" to the drive you want to use.

After making the change, restart the computer and check if you can now save the games to the selected drive. Let me know how it goes, please.

Dear Kathy,

You have posted the same info multiple times now, but it simply doesn't work.

After a reinstall of Windows due to a hardware failure, I can't get the Xbox app to install to the configured folder.

Whatever folder I choose, it is properly shown in the installation dialog, but games get still installed into C:\Program Files\WindowsApps.

Before the fresh installation of Windows this worked without any issues.

Yes, everything is updated, and I even tried the Insider version without success.

This seems to be genuinely bugged, at least for new installations.