Xbox Gamepass app crashes upon opening.

Today's update for the Xbox app and Gaming Service appears to have fixed it. Thanks for the reply, I'll save it for future use.

Hi,cinco312,

I hope you are doing well today. Welcome to the Xbox Community. Thank you for reaching out to Xbox Forums. You have issues with Xbox App crashing upon opening. I am happy to help and provide suggestions that hopefully fix your problem.

Solution 1:Use the System File Checker tool to repair missing or corrupted system files.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Sometimes corrupted files can cause issues.

Solution 2: Reset Windows 10 store & Xbox app

1. Open Settings.

2. Go to Apps -> Apps & features.

3. On the right side, look for Microsoft Store/Xbox App and click it.

4. The advanced options link will appear. Click it

5. Next, click on the Reset button to reset Microsoft Store/Xbox App to default setting

Solution 3: Play games offline on Windows 10 using Offline mode; this error could also be attributed to issues with the Microsoft store not recognizing your entitlement to the game. Would you please click on this link Play games offline on Windows 10 using Offline mode | Xbox Support. Then scroll down and click on the drop-down arrow and look at the steps for How to enable offline play on your device

solution 4: Error 0x8007139F or 0x00000001 occurs when you try to install, update, or launch a game on a Windows 10 device

When you try to install, update, or launch an Xbox Game Pass game on your Windows 10 device, you’re redirected to the Microsoft Store page for Gaming Services. When you try to install or update Gaming Services, you see the following error code and message. Even thought you showed me a different error code, lets try this as well.

Solution 5: Windows Update Troubleshooter

If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem.

I hope these suggestions help! If this answers your question, please mark the thread as "Answered."

Hi Cinco312,

I am glad to hear that you issue was resolved and that you are able to get back to gaming. Have a wonderful day and happy gaming.

I have the companion app installed but I'm now discovering that it immediately crashes upon opening and if you open it again this happens:

https://1drv.ms/v/s!AtoOuZ_lznK1iBKeGYbtvIQZutxJ?e=6RQhde

I also tried reinstalling both apps to no avail.

Same. To boot, Skype crashes upon opening it.