Xbox Gamebar recording always giving me crackling audio, how do I fix this audio issue?

Photonive · Dec 9, 2021

Hello, so I'm trying to record a Roblox video, but the problem is, when I record, it will result in crackling audio in some, if not most parts and it's pretty annoying, I wanna know what could be the cause of this problem.

Here's the spec of my PC:

And here's how the crackling sounds like:

https://youtu.be/dXUatUnCiSs

If any of you gonna ask me to use OBS instead, then I also have a problem with that, when I use QuickSync the frame rates just become bad, but when I use x264 it's better, but not really good quality, so you need to tell me what's the problem might be and how it can be fixed.

:)

Christopher Revoredo

Hi there Photonive welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest trying this troubleshooting steps!

https://support.microsoft.com/en-us/windows/fix...

Or this might be an issue with the app itself! I suggest uninstalling the app completely! Everytime that it tried to give me a hard time I do this and it works wonders! Here are the steps!

https://www.techadvisor.com/how-to/windows/remo...

NOTE: This is a third party link that is not Microsoft's property, so you might encounter advertising on the website.

JohnRamey

Gamebar on my pc will record steam gaming and youtube but will not record crave tv, netflix or tsn(audio with black screen).

FolsomSwitch

Doing a hard reboot and pulling the power cord fixed this same issue for me.

But note, it doesn't bring back audio from any clips recorded since the last update... So please do this trick ASAP and all future recordings should have audio now.

CHERRYxMUSTANG

I have been having a similar problem with audio pops and crackles.

When I have my Xbox One connected to my TV with an HDMI cable and my surround sound receiver plugged into my TVs optical out port the audio pops and crackles (only from the Xbox One, not from any other audio source going into my TV and out to the receiver.)
Yet if I plug my receiver directly into the Xbox's optical port the audio plays normally with no distortion whatsoever. I even tried replacing the HDMI cord but got no results that had no popping or crackling in the audio. Hence leading me to believe that
the HDMI port on the Xbox one is having trouble sending audio to the TV through its HDMI cord as I even tested each of my 4 HDMI in ports on my gaming TV and my living room TV that achieved the same exact popping and crackling audio issues.

Cam1492

sometimes i don't know why it does but it will auto switch your audio devices. so disable what you don't use so it can't switch to another device that doesn't playback. also with gamebar if you have push-to-talk on and you try to do anything outside of
gamebar the audio won't pickup. so try and work with console companion and if the audio change doesn't fix then im at a loss for the moment.

Xbox Gamebar recording always giving me crackling audio, how do I fix this audio issue?