Xbox Gamebar Gallery not working

Hello, how are you? My name is Matthew. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

Apparently, this is linked to a registry issue. I recommend that you try the solutions provided by a Microsoft agent and also one of our community members.

Solution 1:

Open Regedit

Go to this Key

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Replace the value with this:%USERPROFILE%\Videos\Captures

Close registry and restart PC.

After restarting, I opened up the game bar (Win+G), and now I don't have the error anymore.

*This solution can be found on the link below.

https://answers.microsoft.com/en-us/windows/for...

Solution 2:

Click your Start Button, type Regedit and hit Enter to open the Registry Editor

In the pane, navigate to this Key:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

In the right-hand pane, do you see this exact item:

{EDC0FE71-98D8-4F4A-B920-C8DC133CB165}

If so double click that and set its value to:

%USERPROFILE%\Videos\Captures

If you do not see that in the right-hand pane:

Right-click in an empty part of the right-hand pane and choose New - 'Expandable String Value'

Paste this as its name:

{EDC0FE71-98D8-4F4A-B920-C8DC133CB165}

Then double click that new string and set its value as:

%USERPROFILE%\Videos\Captures

Close the Registry Editor and restart your PC

*This solution can be found at the link below.

https://answers.microsoft.com/en-us/xbox/forum/...

*Thank you in advance for contacting us, and I'm sorry you had this experience.

Hi, that was one of the solutions I've tried beforehand and I tried it again but to no avail again.

I understand normally the solutions arranged in these threads would work, I recommend that you read the article below.

https://support.xbox.com/en-US/help/games-apps/...

*If none of the above works, I recommend trying the solutions below.

Make sure your system is fully updated, the latest version of Windows 10 is 21H1, so to avoid problems like this it is necessary to keep your system always up to date. To download the latest updates, please follow the instructions below.

Select the Start button and then go to Settings > Update and Security > Windows Update.

*If there is no update to be done, please follow the procedure below.

Download the Create Windows 10 installation media application from the link below, at the end of the download run the application, and then follow the instructions given by the program at the end click on upgrade. Rest assured none of your files will be lost, this is a system restore that will try to fix this error.

https://www.microsoft.com/en-us/software-downlo...

i do feel that gamebar is a beta sometimes haha. you can always do everything on your xbox console companion and it will work directly with gamebar aswell.

yeah it's the same with me, 300 down 50 up on an average day, latest version of gamebar and windows 11 23H3, latest version of Xbox app with no corrupt drivers, hard drives, my audio device and headset are working just fine on literally any other platform except gamebar/Xbox app. maybe it's a botched windows update that broke the software in gamebar?