Xbox Game Pass Ultimate With New Email

Hey there JoshP3,

Thank you for reaching out to us on the forums, although we have had similar questions in regards to the new Xbox Game Pass Ultimate subscription we are always happy to help as this is new territory for all of us.

" 'What happens to my prepaid months of Xbox Live Gold and/or Xbox Game Pass when I sign up for Xbox Game Pass Ultimate'

When you subscribe to Xbox Game Pass Ultimate, we'll apply any prepaid time you have on Xbox Live Gold and/or Xbox Game Pass toward the Xbox Game Pass Ultimate plan, up to a maximum of 36 months. Prepaid time conversion rates are subject to change."

You can find more information for the new Xbox Game Pass Ultimate subscription by clicking on the link below.

Xbox Game Pass Ultimate FAQ

I hope this helps.

Hi,

Did you recently make the ultimate game pass purchase or did you already have the ultimate game pass?

If you made the purchase since the new deal was offered you should receive a notification or an email with a redeem code in about 10 business days. If you are an existing ultimate member the off does not apply.

Hi there,

according to the news post itself, which can be found here:
https://news.xbox.com/en-us/2019/10/01/xbox-game-pass-ultimate-spotify/ , it can take a couple of days before you should receive it as mentioned in this snippet '

So, I join Xbox Game Pass Ultimate – then what? Your code for 6 months of Spotify Premium will be sent via email and the console or
Xbox (Beta) app message center, following your purchase of Xbox Game Pass Ultimate (this can take a few days)'

No. If you purchase just Xbox Game Pass, then you would need Xbox Game Pass Core (new name for Xbox Live Gold) to play online multiplayer. If you purchase Xbox Game Pass Ultimate, then it would cancel your Xbox Live and convert it to Game Pass Ultimate and add it on to your Game Pass Ultimate. Any remaining time will convert to Xbox Game Pass Ultimate time at a ratio of 3:2 and be rounded up to the next full day. For example, 90 days remaining of Xbox Game Pass Core or PC Game Pass will convert to 60 days of Xbox Game Pass Ultimate time.

Hello, how are you? Hope you're well. My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. If you have not yet redeemed the benefit, according to Microsoft ''No. Anyone can redeem the subscription on the console purchased with Xbox All Access.''

This information can be found at the link below.

https://support.xbox.com/en-US/help/subscriptio...

If the benefit has already been redeemed, it will not be possible to transfer it to another account.

*Thank you in advance for contacting the community, I hope this can help you. Let me know if you have more questions, please.