XBOX game Pass Ultimate promises about EA Play percentage month "refunding" are kinda...

Discus and support XBOX game Pass Ultimate promises about EA Play percentage month "refunding" are kinda... in XBoX Sales and Promo to solve the problem; Greetings to the community. First of all I would like to make clear that I have tried already to solve the issue but nothing came out in the end. So... Discussion in 'XBoX Sales and Promo' started by stamval, Nov 24, 2020.

  1. stamval
    stamval Guest

    XBOX game Pass Ultimate promises about EA Play percentage month "refunding" are kinda...


    Greetings to the community.

    First of all I would like to make clear that I have tried already to solve the issue but nothing came out in the end.

    So I would like to issue the problem here. At 25th of September of this year, I have purchased the EA play subscription via the origin store. At that time there wasn't any support of the EA play in XBOX game pass Ultimate subscription. A month later Microsoft
    announced that XBOX game Pass Ultimate subscription will synergize with EA play, in order XBOX games pass Ultimate subscribers to have access to EA's games via the windows game store.

    Thinking about it, I was interested as I thought that it was a nice deal, considering the fact that I already have the EA play and this annual subscription I bought will be reddemed as 4 additional months on XBOX game pass Ultimate.

    At least that's what i thought as it ended up that wasn't the case.

    After contacting the support team of XBOX I found out, that only players who actually bought Origin via the Microsoft store will be given those extra months. That is kinda lame consider the fact, that many players already had bought EA play via the origin
    store and will be unable to redeem those months. So, can anyone tell me, why is that? Why players that bought the EA play via origin are excluded from that? Isn't that now kinda unfair for those that would like to get a Game pass ultimate subscription, to
    pay twice the price for having the same thing? I am sure that Microsoft could pretty easy verify those users and grant them what all others already got. Especially if someone considers the fact that the whole thing about redeemed months from Microsoft didn't
    clarify that it would be only users that bought EA play via Windows store.

    So what do you guys think about it? Let me hear your oppinion about that.

    Thanks.

    :)
     
    stamval, Nov 24, 2020
    #1
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XBOX game Pass Ultimate promises about EA Play percentage month "refunding" are kinda...