Xbox Game Pass Ultimate is Missing from Microsoft Rewards

No code for Game Pass (console/pc/ultimate) is automatically redeemed to your account. Microsoft and Xbox gift cards from Rewards are added to your account automatically, but game pass is not.

It is the Xbox app - it's the exact same app that I use and you can see it's identical to mine apart from the Rewards tab being missing. When I load the Xbox Game Pass app on my phone it says I need to pay for Ultimate to get rewards, which is not true in the UK. All of my friends are on the normal £7.99 Game Pass.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Joseph3775, Rewards has different support than Xbox support, you will have to click on link below log into your account and fill out the form with your request.

https://support.microsoft.com/en-us/supportrequ...

You can use the microsoft rewards app to save up points to redeem for xbox live, game pass or game pass ultimate.

The Rewards program rotates out some cards every now and then. They usually return though.

The Rewards programme has not rotated the Xbox Live Gold pass nor the Xbox Game Pass Ultimate, both of which are useless when one does not have an Xbox. This is discrimination against PC gamers, which is appalling from Microsoft!

In addition, I recently used rewards points for an Xbox Live Gold pass, thinking naively that it could extend my Xbox Game Pass for PC. It didn't but created a useless additional pass that I cannot use.

I asked the Microsoft Rewards support team to cancel the pass and reverse the Rewards points redemption. Of course, they did not do it – and cannot be bothered to provide any feedback. Appalling customer service from Microsoft.