xbox game pass ultimate gets refunded a day after I pay for it

Discus and support xbox game pass ultimate gets refunded a day after I pay for it in XBoX Sales and Promo to solve the problem; hi I recently bought a month of xbox game pass ultimate for $1. for the second time now its told me that my xbox game pass has been refunded a day... Discussion in 'XBoX Sales and Promo' started by jaydenstevens1, Jun 2, 2020.

  1. xbox game pass ultimate gets refunded a day after I pay for it


    hi I recently bought a month of xbox game pass ultimate for $1. for the second time now its told me that my xbox game pass has been refunded a day afterwards. The thing is I did not request a refund can someone please help?

    :)
     
    jaydenstevens1, Jun 2, 2020
    #1
  2. jaydenstevens1 Win User

    xbox game pass ultimate gets refunded a day after I pay for it

    I was thinking it may be that so far it's been about 20 hours since I rebought it hope it dosent do it again.
  3. Pain130798 Win User

    xbox game pass ultimate gets refunded a day after I pay for it

    you already got your money back? if so, it could be because of your payment method
  4. BidLight4835988 Win User

    Why can't I refund something I bought 4 days prior.

    I was charged on June 7th for 16.25 for an Ultimate Game Pass and I literally had cancelled the subscription weeks before, and after the deadline i didn't have ultimate for a week or so, then it randomly charges me again. I bought ultimate on my main
    account on June 4th and then it charged on my second acc for literally no reason. I can't refund it because it says I already payed, like no **** I payed why would I want a refund if I didn't pay. They say I have 14 days but its only June 11th, why tf can
    I not refund.
  5. - AJ - Win User

    I was charged for two gamepass subscriptions.

    Hi, Miranda! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.

    Whenever you upgrade subscriptions, you are charged for the first full month of Xbox Game Pass Ultimate, which is added to the converted time from your previous subscription. Paying for the price difference between subscriptions is not possible.

    • For example, if you had 90 days remaining of Xbox Game Pass for Console and converted to Xbox Game Pass Ultimate, you'd have 68 days from your converted subscription + the first month you paid to upgrade.

    While your subscription to Xbox Game Pass Ultimate (the second charge) can be canceled, and depending on availability, even refunded, there is no way to revert the conversion from other subscription plans to Xbox Game Pass Ultimate.

    Please note that canceling Xbox Game Pass Ultimate would also mean canceling the converted time from your previous subscription, which I'm afraid can't be refunded.

    ------

    • For your reference, the following is mentioned in the "All about Xbox Game Pass Ultimate" FAQ page:

    "Note - The upgrade of any prepaid time can’t be reverted to Xbox Game Pass plans or EA Play, and it’s not eligible for refund."

    Source - https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/xbox-game-pass-ultimate-faq

    ------

    If you'd still like to cancel Xbox Game Pass Ultimate, sign in at [ https://account.microsoft.com/services ], locate your subscription, and select Manage > Cancel Subscription.

    If you’re eligible for a refund, you’ll see an option to cancel immediately with a refund.

    • Doing this would cancel both Xbox Game Pass Ultimate and the converted time from your previous subscription.

    • Any refund issued would only be for the month of Xbox Game Pass Ultimate you paid to do the upgrade.

    ------

    Please let me know if you have any further questions, I'd be happy to help.
    Best regards.
  6. JonahChawre Win User

    Xbox refund issue

    Few days ago I purchased xbox Game pass pc and yesterday I cancel it and request to get refund but after 24 hour I didn't get refund
Thema:

xbox game pass ultimate gets refunded a day after I pay for it

Loading...
  1. xbox game pass ultimate gets refunded a day after I pay for it - Similar Threads - game pass ultimate

  2. Game pass core users can't see Game pass ultimate recently added games?

    in XboX Insiders
    Game pass core users can't see Game pass ultimate recently added games?: Just as title says. You can see all the game pass ultimate games, but can't tell which ones were recently added if you have core. Maybe a filter for it could be added? Think it would also boost a...
  3. Xbox Insiders with Game Pass Ultimate – Stream Your Own Game on the Xbox PC app - Xbox Wire

    in XboX Insiders
    Xbox Insiders with Game Pass Ultimate – Stream Your Own Game on the Xbox PC app - Xbox Wire: [IMG] submitted by /u/GuruKronos [link] [comments]
  4. My game pass ultimate won't redeem

    in XboX Insiders
    My game pass ultimate won't redeem: I have a code I use to redeem one year of ultimate but when it lets me collect it then I get an error message submitted by /u/Ok_Crab_1093 [link] [comments]
  5. Game pass ultimate doesn’t work

    in XBoX on Windows
    Game pass ultimate doesn’t work: My game pass ultimate doesn’t work on my Xbox series s it keeps popping up the game pass screen to buy game pass then says no available options and doesn’t let me play da game how do I fix this...
  6. Unable to Access Space Marine 2 Multiplayer Despite Active Game Pass Ultimate Subscription

    in XBoX Games and Apps
    Unable to Access Space Marine 2 Multiplayer Despite Active Game Pass Ultimate Subscription: [img] Hello, I’m writing to report an issue I’ve been experiencing with Space Marine 2 on my Xbox console. I recently renewed my Game Pass Ultimate subscription, but since then, I’ve been unable...
  7. I bought Siege X, Ultimate Edition today. It says I need an Xbox Game pass Subscription to...

    in XBoX Games and Apps
    I bought Siege X, Ultimate Edition today. It says I need an Xbox Game pass Subscription to...: I bought the Ultimate Edition of Siege X today. I am able to play unranked and quick match. But Ranked and Siege Cup say Xbox Game pass Subscription Required. I do not have game pass. Do I need it...
  8. Renewed Game pass ultimate and now it says I don't have privileges

    in XBoX Games and Apps
    Renewed Game pass ultimate and now it says I don't have privileges: Just renewed my game pass ultimate and now it says Im missing privileges to play online. It says my Ultimate subscription it active. I don't understand what to do. Can you please help??...
  9. i want to install black ops 6 , and i have the game pass ultimate, the problem is that it...

    in XBoX Games and Apps
    i want to install black ops 6 , and i have the game pass ultimate, the problem is that it...: i want to install black ops 6 , and i have the game pass ultimate, the problem is that it says that the base game is 450 GB , and when i manage what to install , it says that the base game with no...
  10. I have game pass ultimate on my Xbox but not my pc.

    in XBoX Games and Apps
    I have game pass ultimate on my Xbox but not my pc.: I’ve tried logging in and out and reseting my pc but that hasn’t worked. At the top of the Xbox app on my pc it says “account mismatch.” 84110af3-23dd-4109-922b-2695be45f644