Xbox Game Pass Ultimate 36 months prepaid on account question

Discus and support Xbox Game Pass Ultimate 36 months prepaid on account question in XBoX Games and Apps to solve the problem; I currently have xbox live gold until 8/19/2022 and xbox game pass until 8/22/2019. I want to take full advantage of converting to xbox game pass... Discussion in 'XBoX Games and Apps' started by Inkripto, Jun 16, 2019.

  1. Inkripto
    Inkripto Guest

    Xbox Game Pass Ultimate 36 months prepaid on account question


    I currently have xbox live gold until 8/19/2022 and xbox game pass until 8/22/2019. I want to take full advantage of converting to xbox game pass ultimate but if I were to convert right now I would lose about 2 months of subscription I already paid for.

    I was wondering if I wait until 8/19/2019 would the "up to 36 months of prepaid time on your account" still be part of the service or is it a limited time promotion right now?

    Thanks

    :)
     
    Inkripto, Jun 16, 2019
    #1
  2. k1Helix z Win User

    In my scenario would buying 2 years of Xbox Gold transfer 1:1 time when switching to Xbox Game Pass Ultimate?

    Yep but there's a gap:

    When you subscribe to Xbox Game Pass Ultimate, we’ll apply any prepaid time you have on Xbox Live Gold and/or Xbox Game Pass toward the Xbox Game Pass Ultimate plan, up to a maximum of 36 months. Prepaid time conversion rates are subject to change.
  3. Smwutches Win User

    Existing Game Pass Ultimate and Xbox All Access

    You can add the 24 months of Ultimate to your existing subscription as long as it won't go over 36 months. If it were to go over the 36 months, you would need to wait until you have 12 months or less remaining on your subscription before redeeming the 24
    months of Ultimate.

    https://www.xbox.com/en-US/xbox-all-access#faq

    An Xbox All Access purchase includes 24 months of Xbox Game Pass Ultimate. So, what happens if I have an existing Xbox Game Pass and/or Xbox Live Gold membership when I purchase a console with Xbox All Access?

    If you're already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your membership(s) will be converted to Xbox Game Pass Ultimate at a conversion ratio when you redeem the 24-month Xbox Game Pass Ultimate membership and added to your Xbox
    Game Pass Ultimate membership up to a maximum of 36 months. Xbox Game Pass Ultimate memberships are limited to 36 months.

    If you’re already an Xbox Game Pass Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Ultimate membership through Xbox All Access. You will be unable to redeem with more than
    12 prepaid months of Xbox Game Pass Ultimate.
  4. The SolidEgg Win User

    Xbox live gold

    When you join Xbox Game Pass Ultimate, we will apply any prepaid time you have on Xbox Live Gold and/or Xbox Game Pass toward Xbox Game Pass Ultimate, up to a maximum of 36 months.

    For example, if you have 3 months of Xbox Live Gold and 3 months of Xbox Game Pass already on your account when you purchase your first month of Xbox Game Pass Ultimate, you will have a total of 7 months of Xbox Game Pass Ultimate on your account before you
    need to renew your membership.

    https://www.microsoft.com/en-us/p/xbox-game-pass-ultimate/cfq7ttc0khs0?activetab=pivot:faqtab
  5. XBF Erick C Win User

    Game Pass Ultimate

    Hey there JoshP3,

    Thank you for reaching out to us on the forums, although we have had similar questions in regards to the new Xbox Game Pass Ultimate subscription we are always happy to help as this is new territory for all of us.

    " 'What happens to my prepaid months of Xbox Live Gold and/or Xbox Game Pass when I sign up for Xbox Game Pass Ultimate'

    When you subscribe to Xbox Game Pass Ultimate, we'll apply any prepaid time you have on Xbox Live Gold and/or Xbox Game Pass toward the Xbox Game Pass Ultimate plan, up to a maximum of 36 months. Prepaid time conversion rates are subject to change."

    You can find more information for the new Xbox Game Pass Ultimate subscription by clicking on the link below.

    Xbox Game Pass Ultimate FAQ

    I hope this helps.
  6. MikeGain42 Win User

    Xbox Game Pass Ultimate - Xbox Series X

    Did a bit more digging in the FAQs, no issues at all for existing Game Pass members (direct quote from FAQ):

    If you're already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your membership(s) will be converted to Xbox Game Pass Ultimate at a conversion ratio when you redeem the 24-month Xbox Game Pass Ultimate
    membership and added to your Ultimate membership up to a maximum of 36 months. Xbox Game Pass Ultimate memberships are limited to 36 months.

    If you’re already an Xbox Game Pass Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Xbox Game Pass Ultimate membership through Xbox All
    Access. You will be unable to redeem with more than 12 prepaid months of Xbox Game Pass Ultimate.

    To check your prepaid balance, go to https://account.microsoft.com/services. Note, once converted to Xbox Game Pass Ultimate, Xbox Live
    Gold and other Game Pass memberships cannot be unconverted. Learn more at www.xbox.com/gamepass.
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Xbox Game Pass Ultimate 36 months prepaid on account question

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