Xbox game pass play button is grayed out

Harnish Patel2 · Sep 16, 2023

Hello, my xbox game pass is not able to cloud stream to my ios device. I have ultimate game pass and live in India. I play via vpn. It worked like a month before and now my play button is grayed out. Please help me how to fix this

AND PLEASE LAUNCH IT IN INDIA

:)

Violent Lighty

UPDATE JANUARY 31ST: In the Game Pass Beta app, some games say "install to" and some games have the "play" button grayed out. For example, "Among Us" and "Football Manager 2022" are labeled "install to", while "Outer Wilds" and "Skyrim Special Edition" have the "play" button grayed out. The regular Game Pass app says "install to" for everything.

kyle_m4496

Hey! There is currently an outage affecting Xbox Cloud Gaming. You may have trouble starting cloud games or be unexpectedly disconnected from a game after it begins. This is currently being investigated.

You can check the status of Xbox Network services here: https://support.xbox.com/xbox-live-status

Violent Lighty

UPDATE (JANUARY 26TH): Both Game Pass and Game Pass Beta no longer say "install to", but they all have the "play" button grayed out and unselectable.

StuartATrueRed

Cloud gaming was having issues, but according to the status page, it's back up and running. Try restarting the Xbox app, and see if you can start playing now. If you cannot, then restart your device, and try the Xbox app again to see if you can play a game.

Erinys4life

I have the same problem... The download now button is grayed out and the cancel button is grayed out as well. The remote is completely unresponsive with the exception of the B button which signs you out of Xbox Live.

Xbox game pass play button is grayed out