Xbox Game Pass PC Offline and suspension

JaviGoer · Jun 29, 2019

Since the firts time I opened Game Pass PC, a message stating that I am suspended appears in the top. I must point that I have never used another xbox product, so I understand this is an error that only appeared when I installed Game Pass. Due to this I
always appear as Offline to my friends and I can send or recieve messages nor invitations. I have no idea how I can fix this malfunction that prevent me for playing multiplayer games as Sea of thieves.

Thank you so much.

:)

Truckwasher

I had the same problem.

Changing the setting "Others can communicate with voice, text, or invites." to "Everyone" on the privacy settings page and restarting my computer solved it for me.

Privacy Settings page:https://account.xbox.com/en-us/Settings?rtc=1&wa=wsignin1.0&activetab=main:privacytab

Best of luck!

JaviGoer

Thank you for your quick answer,

Effectively in the Enforcement Website does not appear any suspension. Only thing I see is a notification regarding problems with Destiny
2 for Xbox One, which I don't own.

Following the links within Contact Xbox Support it keeps leading me to Enforcement
Website. Could you be more specific about how can I make contact?

XBF Erick C

Hey there JaviGoer,

Thank you for reaching out to us on the forums regarding this issue. Have you already gone through the
Enforcement Website to see if it shows any information regarding this suspension?

If there is a suspension on your account I would advise that you submit a case review to have this looked over and resolved,

If you do not see any suspension on the account then I would advise that you
Contact Xbox Support so they may take a look at your account.

Give this a try and let us know if it has helped.

bowski477

Do you have this game via Game Pass? The game itself does support offline play. On PC I assume you've followed these instructions https://support.xbox.com/en-US/xbox-on-windows/gaming-on-windows/play-games-offline-windows-10

Most games available in the Xbox Game Pass for PC (Beta) plan on your Windows 10 device support offline play but check the details of the game to make sure yours is supported. Games from the Xbox Game Pass catalog can be played while the PC is offline,
but for no more than 30 days before the PC must reconnect to the internet to verify an active subscription. Most games with a campaign mode will be playable offline, but games with network co-op or multiplayer features will not work while you’re offline. While
playing offline, some features, such as the ability to purchase additional items, will not be available.

https://support.xbox.com/en-US/bill...-pass-pc-faq#fbe2e64939f842f2b6b42ce02378c527

Robby Sayles

Hello There......according to the
Frequently asked questions section on Xbox Games pass, please see below:

(Most games available in the Xbox Game Pass PC Games plan on your Windows 10 device support offline play but check the details of the game to make sure yours is supported. Games from the Xbox Game Pass library can be played while the PC is offline,but
for no more than 30 days before the PC must reconnect to the internet to verify an active subscription. Most games with a campaign mode will be playable offline, but games with network co-op or multiplayer features will not work while
you’re offline. While playing offline, some features, such as the ability to purchase additional items, will not be available.)

Source : https://www.xbox.com/en-us/xbox-game-pass/games

Happy Gaming,

Robby

Xbox Game Pass PC Offline and suspension