Xbox Game Pass PC Crashing on Two Accounts

Viletbod · Nov 8, 2021

We got Xbox Game Pass PC a few days ago, and our games only crash when we're playing together on 2 PCs. We tried Back 4 Blood and the game crashes within the hour, on one PC first, then the next about 5 minutes later. Uninstalled that game and tried Outlanders and the same happened. It only happens when both are on at the same time.

We're using the Xbox App, each logged into our own accounts; and the Microsoft Store with the Game Pass holder account and both set as Organizers in the family.

When playing, our PC temperatures are decent and there's no lag when playing--it just boots us to desktop. I set our graphic settings all different ways to test it. We play other games on Steam for long periods of time without crashing, and I've played these two games alone without it crashing, too. It only seems to happen with Game Pass.

I've reinstalled the Xbox App and MS Store apps, re-signed in. I did notice that, on the non-holder account, it keeps randomly giving me the option to buy Game Pass even though everything is set to be with the main account. I know that Xbox App sometimes acted up for me in the past, but I also played Sea of Thieves with family game share before without this problem--but that was a bought game.

Any help would be useful.

PC 1's specs:
16GB RAM
Ryzen 5 3600

GTX 2070 XC Gaming

PC 2:

16GB RAM

Ryzen 5 1500X
GTX 960 4GB FTW

:)

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Viletbod, how are you today? Hope you're well.

Ok, so, if you gurs trying to share a gamepass subscriptions via PC's, unfortunately, it won't work, it works only with consoles.

For PC users, there's no way to share subscriptions. :/

JulienChateau

The issue was for the game pass PC.

I've found a solution . I have two account on my windows account settings, seems that xbox PC required to use my game pass account as my main account.

Thank for your help anyway.

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Given the problem you are having, I believe you are using a single account with the game pass subscription, if the answer is yes, this is the problem, on the PC there is no account sharing, this is an exclusive feature of the console because you can define it as a home device, so two people cannot play games on the PC at the same time with a single subscription.

I believe that the game crashes because of this, even if you have logged in to the account with the game pass subscription in the Microsoft Store on the other person's pc, they can only play alone with their profile in the Xbox app, but as I said it will not be possible the two of them play at the same time, even while doing this.

*Thank you in advance for contacting, I hope this can help you.

Toni Keni

Xbox Game Pass Ultimate is the combination of two current programs: Xbox Game Pass and Xbox Live
Gold as well as games for PC.
Xbox Game Pass is just the games for xbox

mak__15

It is game crash on account of Game Pass because when you buy the game, it does not crash. It is really bad. I am on an important mission with no other way of entering a room then the front door. as soon as I pass the threshold, it crashes the game AND Game
Pass.

Xbox Game Pass PC Crashing on Two Accounts