Xbox Game Pass PC beta app won’t sign in

So on your PC you need to make sure the
game pass ultimate account is signed into the
Microsoft store app, You might want to try installing the
xbox(beta) app on windows as well and try downloading from there.

Not all of the game pass games between Xbox and PC are the same, the xbox(beta) app will show you all the available and installed windows game pass games

US xbox(beta)

CAN xbox(beta)

Hi Deigge,

Thank you for posting on the Xbox forums. I'd be happy to help.

Which beta app are you having issue downloading? The Xbox Console Companion App (Beta) or the Xbox Game Pass for PC app (Beta)? You'll need to have he beta companion app downloaded first before you can download the PC game pass app (beta) and you will also
need to have Windows update version 1903.

Restart your PC and then make sure you have the requirements to download the PC game pass app.

If i understand the problem, you want to buy them both an Xbox Game Pass subscription to play on their respective PC's ? Buy an Xbox Game Pass PC sub for each or a Ultimate Game Pass. Log their account on Xbox beta app on PC and buy them the correct sub.
Or use xbox.com with their account correctly sign in and buy them Xbox Game Pass for PC.

To access Xbox Game Pass Ultimate on your PC, you will need to install the Xbox (Beta) app from the Microsoft Store. Once you have installed the app, sign in with the Microsoft account that you used to purchase your Xbox Game Pass Ultimate subscription.

If you have already installed the Xbox (Beta) app and are still having trouble accessing your Xbox Game Pass Ultimate subscription, there are a few things you can try:

1. Make sure you are signed in to the Xbox (Beta) app with the correct Microsoft account.
   
2. Check your subscription status by going to the Account tab in the app and looking for the Xbox Game Pass Ultimate section. If your subscription is active, it should show the expiration date.
   
3. Try restarting the Xbox (Beta) app and/or your PC.
   
4. Make sure your PC meets the minimum system requirements for the games you are trying to play.
   
5. If you continue to have problems, you can try contacting Microsoft support
   

I hope this helps! Let me know if you have any other questions.

Hi Noah,

Thanks for reaching out to us in the forums for this issue. Are you attempting to sign into the Xbox Console Companion app (formerly Xbox app) or the Xbox (Beta) app? To access Game Pass for PC, you would need to do so from the Xbox (Beta) app.

How do I get the Xbox (Beta) app?

Xbox Game Pass for PC (Beta) FAQ

Please let us know if you're receiving any error codes or messages. You may also wish to try logging into account.microsoft.com to ensure that your email address and password for your account are up to date.

I hope that this helps out and please let us know the results.