Xbox Game Pass PC App - Crash after Login

Hi Leo,

no, I think you misunderstood my problem. The Xbox Game Pass App simply crashes everytime I log in. I choose my account, click on Ok and the whole App window wents black and doesn't respond anymore.

My windows is up to date and I know the forum thread you talked about. I installed the Xbox Identity Provider app as suggested in this thread but it still doesn't work.

I've also submitted a feedback via the Game Pass App about two weeks ago including a video with the error recorded. But I didn't get any response.

Hello JonesyTom,

Thank you for keeping us updated. We understand that you are unable to play your games on the Xbox (beta) App. We suggest making sure

Windows 10 is up to date. We have a forum thread that contains several different issues and solutions for the Xbox (beta)
App. This particular situation is also covered in the thread. We recommend trying out the solutions in this thread, and be sure to let us know the results!

HERE IS A WORKING SOLUTION TO Metro Exodus crashing in XBOX Game pass for PC. This worked for me 100% each time the game crashed, and after trying to uninstall it I got stuck with unplayable game, unremovable game files. I went through points 1-5. I managed
to beat the game after several crashes and remove it recovering 60 GB disk space .

So if anyone has issues with Metro Exodus crashing on PC/XBOX GAME PASS and is unable to sucessfully uninstall the game and free the disk space do this:

1. Uninstall XBOX Game Pass for PC APP
   
2. go to your Windows 10 Update Menu and Press Update
   
3. restart Windows
   
4. Install Xbox game pass App again
   
5. Open Xbox game pass App and Press Install Metro Exodus (it will not take long because the game is already there, just a tiny part of it will be brought back).
   

This way the game should be playable again or , if you wish you may NOW finally unistall it and free your disk space.

This will not stop the ME from crashing but will make it playable und uninstallable

The tricky part is that when the game crashes and we want to uninstall it, some part of the Windows update is removed with it but not the game so the disk space cannot be freed nor game started untill you do the points 1-5 and get your Windows updated again.

This problem has been known for a few weeks now but no patch from XBOX so far.

I hope this will help

Thanks, but that did not help. I signed up for game pass using a browser (after restarting the PC to ensure the app was definitely not running) and that went fine. Then I started the app and sure enough, it recognized that I now have a Game Pass.

But now it crashes (if that's what it is) when I try to download a game.

I have the same error on my Desktop PC XBOX App keeps crashing without logging in. After I updated the App keeps crashing need asap help.