Xbox game pass on PC updating and downloading issues!

Hi Deigge,

Thank you for posting on the Xbox forums. I'd be happy to help.

Which beta app are you having issue downloading? The Xbox Console Companion App (Beta) or the Xbox Game Pass for PC app (Beta)? You'll need to have he beta companion app downloaded first before you can download the PC game pass app (beta) and you will also
need to have Windows update version 1903.

Restart your PC and then make sure you have the requirements to download the PC game pass app.

I've got the same issue, but I cant even launch any games. I have game pass and at the top of the Xbox app, there's a link that redirects me to download an optional update for windows. But, on my pc I have no download optional updates in my settings so I can play the game pass I just paid for.

Hello Mehmet C, My name is Khaji I am an independent advisor and I will be happy to help you today.

I'm sorry to hear that you're experiencing issues downloading Star Wars Battlefront 2 via Game Pass for PC.

First make sure Star Wars Battlefront 2 is included in the list of games available to download and play through Game Pass for PC. You can check this by checking the game catalog in the Xbox app (or the Game Pass website) to make sure the game is available for download.

Make sure you have the updated Xbox app on your PC. Updates may fix known issues and improve app functionality. Visit the Microsoft Store on your PC and check for updates for the Xbox app.

Also make sure your Game Pass subscription is active and in good standing. If there is a problem with your subscription, you may not be able to download or play games included in Game Pass. You can check the status of your subscription on the Game Pass website or in your Microsoft account settings.

If you are experiencing connection or download issues, try connecting to a different internet network to rule out connectivity issues. You can also restart your router or modem to reestablish the network connection.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hi rodriBCNs,

Thanks for your post. I understand you are experiencing an issue with installing games on your PC using Xbox Game Pass for PC. Have you attempted to download any other games?

Please keep us updated.

Hi yumeyumeko,

Thanks for your post. I understand you purchased Xbox Game Pass and are experiencing issues with downloading Metro Exodus on PC. Have you attempted to install any other games provided by Game Pass?

Please keep us updated.