Xbox Game Pass not working HELP

GonzaloAlzola · Jun 12, 2019

Yesterday i bought the 1$ Xbox Game Pass for PC (The option in the middle with only a monitor).

Quickly after that i received a email from Microsoft thanking me for buying the Pass.

Thats all right but when i try to download a game it says that i dont have the Game Pass and i should buy it!

I downloaded the Xbox Game Pass App from Android and i logged in with my account but it keeps showing the message "In first place, get a suscription to Game Pass" but i already bought it yesterday im so frustrated. Also i cant download the new Xbox App for
Windows 10 because i cant get the 1903 version... PLS HELP

:)

SA1NT 0F LI3S

I believe this is a wide spread problem that Xbox should know about. Please get in contact with customer support and let them know of your issue. Hopefully, they can get it figured out for everyone affected.

Click the
> link < and follow the listed steps on the provided site in order to reach a representative.

GrimmLock72

@GonzaloAlzola try signing out of your account on the Microsoft Store, then signing back in. worked for me

GrimmLock72

I am also having this issue. worked fine this morning. now im in a weird limbo where i have game pass, but the Microsoft Store doesnt think i do

XBF Brad A

Hello Roger

If you purchase the game pass and use the same account it will work on the PC. Only thing is only the games that are play anywhere will work on Windows 10. Here is the

Game Pass FAQ.

Hope this helps.

Thanks,

Brad

Xbox Forum Team

Leemur60

I confused with what you are trying to achieve here. Xbox Game Pass works on PC already. The only thing I can see this would help is to get Game Pass working on someone else's PC.

Xbox Game Pass not working HELP