Xbox Game PASS issue

Hello,

Are you trying to purchase Xbox game pass, Xbox Ultimate or PC game pass.?

Also is the game pass the only purchase you are having issues with ?

If you have a Xbox console are you able to buy the pass there?

Autumn

Game pass xbox, I've had non stop issues with game pass pc and stuff refusing to download.

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

I’m sorry to hear that you’re experiencing issues with Game Pass Unlimited on your Xbox 360. Game Pass Ultimate is not compatible with Xbox 360. However, you can still access Game Pass on Xbox 360 by subscribing to Xbox Game Pass or Xbox Game Pass Ultimate on a compatible device and then downloading the games on your Xbox 360.

If you’re still experiencing issues, you can try resetting your Xbox console.

I hope this helps.

To install games from Xbox Game Pass, you must have an active Xbox Game Pass Ultimate or Xbox Game Pass for PC plan.

If you want to install games from the Xbox Game Pass catalogue and you are not able to, make sure your Xbox Game Pass subscription is active: Check your status

Also, make sure your device is online. If needed, follow the steps in: Fix network connection issues in Windows

They will not have the Xbox Game Pass Ultimate subscription on their account but they'll be able to have access to the game pass library and play online games due to you having the Xbox game pass ultimate.

What is the exact issue that they're experiencing?