XBOX GAME PASS GET PAID IN LOOP WITHOUT BEING ACTIVE

Discus and support XBOX GAME PASS GET PAID IN LOOP WITHOUT BEING ACTIVE in XBoX Sales and Promo to solve the problem; SO i tried to suscribe to XboxGame pass because i want to try Sea of thieve . I take the pass, i paid, it is billed, then i go back to the game, it... Discussion in 'XBoX Sales and Promo' started by Moonknight33540, Apr 9, 2018.

  1. XBOX GAME PASS GET PAID IN LOOP WITHOUT BEING ACTIVE


    SO i tried to suscribe to XboxGame pass because i want to try Sea of thieve .

    I take the pass, i paid, it is billed, then i go back to the game, it say:

    With the pass play this game for free, but when i click it put me back to Xbox game pass and make me suscribe it again, and this an infinite of time

    SO can you remove the multiple billling of this XboxGame pass ? i need it ONLY 1 TIME

    Can you fix my account, it is clear that there is a bug with your system

    i have Win 10 64X and a very powerfull computer.

    HERE THE PRINTSCREEN OF TROUBLE :

    XBOX GAME PASS GET PAID IN LOOP WITHOUT BEING ACTIVE [​IMG]

    XBOX GAME PASS GET PAID IN LOOP WITHOUT BEING ACTIVE [​IMG]

    :)
     
    Moonknight33540, Apr 9, 2018
    #1
  2. MyKarma13
    MyKarma13 Guest
    Elder scrolls online not registering active subscription

    I been having this subscription not active even if I paid. I though canceling it myself then renew would would work. I was wrong. I paid 2 months still not active. During this last pass month I been emailing eso abound this problem not being active. I
    get wait 96 hour and email back. Did that 2 times no help. I call Xbox. They tried all they could from removing game and reload and so on. Finally we found out. Have Xbox cancel membership then renew it. It works. I active for now. I paid 3 months for one
    month Xbox it refunding at less 1 membership now but I am missing crowns lol eso email me 3 weeks into this problem telling they do not yet know what is yet going on with billing yet. I am not buying a thing yet until they fix it.
     
    MyKarma13, Apr 9, 2018
    #2
  3. Xbox One NFL app

    Went to watch the preseason games and when I click the game, it says to sign in for Game pass. Then it sends me to a screen to activate the Xbox. The site it asks me to go to does not exist. I have a paid subscription to NFL game pass and it works on my phone and computer. Did they do an update to the Xbox app? Anyone else having issues? Thanks.
     
    Robert Bauman, Apr 9, 2018
    #3
  4. Mister Beep
    Mister Beep Guest

    XBOX GAME PASS GET PAID IN LOOP WITHOUT BEING ACTIVE

    Hey there,

    As mentioned in your previous thread, please be sure to reach out to our chat support team for further assistance. Since we already have an active thread with you, please be sure to post back there and avoid creating new threads.

    Thanks!
     
    Mister Beep, Apr 10, 2018
    #4
  5. Mister Beep Win User

    XBOX GAME PASS GET PAID IN LOOP WITHOUT BEING ACTIVE

    Hey there,

    As mentioned in your previous thread, please be sure to reach out to our chat support team for further assistance. Since we already have an active thread with you, please be sure to post back there and avoid creating new threads.

    Thanks!
  6. RobertMcGregor6 Win User

    Xbox game pass paid but not active

    Hi George,

    The virtual chat does work, keeps asking me to insert my phone number, which I do and get an error saying there was something wrong on your end and I should try again. Which I do, to get the same error message over and over again.
  7. RobertMcGregor6 Win User

    Xbox game pass paid but not active

    Hi George,

    The link states there was an issue with payment. Yet my account reflects the payment has been made today of £10.99 and shows as being taken from the account.

    I went through the process you provided above and yet both my xbox and the mobile app show the subscription as not being active.
  8. Georges C. Win User

    Xbox game pass paid but not active

    Hello again Robert, if it shows in the system that there is any problem with the payment, the ideal would be to contact xbox support via the link below.

    https://support.xbox.com/en-GB/contact-us/

    I believe they are only answering by chat, so click on "Contac Us" choices the options and go through the virtual agent.

    Best regards,

    George C.
  9. RobertMcGregor6 Win User

    Xbox game pass paid but not active


    [​IMG]
    see image above
Thema:

XBOX GAME PASS GET PAID IN LOOP WITHOUT BEING ACTIVE

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