Xbox game pass games can't connect to the internet

occasionalmushroom · Aug 21, 2020

Hello, I brough the xbox game pass recently and none of the games I have tried have been able to connect to the internet. I can log in to the xbox app fine, and I can I download and launch games. However, I cannot play online in any games or use any online
features in these games. So far I have tried:

MSflightsim 2020

No man's sky

wolfenstein youngblood

I have tried uninstalling and reinstalling both the games themselves and the xbox app, and still have the same problem.

I am using a wired internet connection and speeds are fairly good (55mbps download), and my internet otherwise works fine. Is there anything I can do to fix this?

:)

occasionalmushroom

I think that I have managed to fix the issue. Launching games through the xbox console companion app (https://www.xbox.com/en-US/apps/console-companion-app), rather than the xbox game pass beta, seems to fix the problem.

occasionalmushroom

Update, I have tried the following to no sucess:

I have checked my Teredo connection in windows settings, and that is fine
I have reset both the xbox app and the windows store app on my PC
I have tried launching the game through the windows store rather than the xbox app

Silver97890

I can't, it says that it's not connected to the internet. My xbox one is connected to the internet but when I try to play a 360 game on the xbox one it says that it can't connect to the internet.

Ricards_Krustins

Hi! I am here to clarify a bit.

Buying the Xbox Game Pass Ultimate while having a subscription already will convert the days you have left into Xbox Game Pass Ultimate with no extra cost. The Xbox Game Pass Ultimate includes Xbox Game Pass and Xbox Live Gold.

You will be charged Rs 699 if you purchase Xbox Game Pass and then purchase the Ultimate version.

Games will not be able to run if you do not have a valid internet connection. This is due to microsoft needing to verify the accounts subscription to Xbox Game Pass. If you start the game and then turn off the internet connection, you might be able to keep
playing.

xXKeithHawkeXx

What type of internet connection are you using? Internet cable
What is the error message you receive? That the game can not get started because xbox live is not connected or just that I have no game pass. I do not have the game pass and I do not want it lol
Xbox console and network hardware? Xbox ONE X
Have you tried an ethernet connection? 45Mega

Xbox game pass games can't connect to the internet