Xbox Game Pass, “For this, The owner needs to sign in.”

Discus and support Xbox Game Pass, “For this, The owner needs to sign in.” in XBoX Games and Apps to solve the problem; Hello all! I have an annoying problem that has recently started to happen. I am subscribed to Xbox Game Pass Ultimate. I have several games... Discussion in 'XBoX Games and Apps' started by StevenBruce2, Jun 5, 2020.

  1. StevenBruce2
    StevenBruce2 Guest

    Xbox Game Pass, “For this, The owner needs to sign in.”


    Hello all!

    I have an annoying problem that has recently started to happen. I am subscribed to Xbox Game Pass Ultimate. I have several games downloaded, and I play them on a regular basis- I have not ran into any issues like this before. Whenever I go to start a game
    that was downloaded with a game pass, it gives me an error. Whenever opening an application, a prompt displays saying:

    For this, the owner needs to sign in

    if this is a trial game or app that expired, buy it from the Microsoft store.

    it returns an error code of (0x82d40007).

    I have noticed that I have received a new OS update, because some icons look different in the menu bar, and they are arranged differently. I am currently on OS version (10.0.19041.2494). I feel like this update is part of the problem, because this problem
    did not occur until this new update.

    I have Searched for this problem online, and have followed all the forms religiously. Here’s what I have done so far to remedy this issue.

    • I have ensured that my Xbox is set as the Home Xbox. I have even removed my primary Xbox as my home Xbox, then re-added it as my home Xbox.
    • I have ensured on both my Xbox and my Microsoft account online that my subscription is active. I have made sure that transactions were completed and the service was paid for, using my account overview online.
    • I have tried launching the games on both my account, another account in my Microsoft family, and have even tried launching the games without even being signed in.
    • I have removed my account and added it back to the Xbox to see if that would fix the issue.
    • I have tried launching the applications on separate networks. I have tried with my own ISP and phone’s mobile hotspot off of AT&T’s cellular service.
    • some of my games are stored on an external hard drive. I have ensured that this hard drive is still working and I can see games are stored on it- like there should be.
    • I have manually shut down and turned back on my Xbox several times, restarted my xbox several times, and left the Xbox unplugged for ~5 minutes before plugging it back in and powering it back on.
    Despite all my efforts, I am still receiving this error message. My theory could be thawed, but like I said, I think this latest update could have a role to play in it. I never did start seeing this issue until recently, when I got this update.

    Any suggestions or comments would be greatly appreciated, because I can’t get a hold of Microsoft during this COVID-19 pandemic very easily, and their support would only run me through these same steps for about the 7th time now.

    :)
     
    StevenBruce2, Jun 5, 2020
    #1
  2. StevenBruce2 Win User

    Xbox Game Pass, “For this, The owner needs to sign in.”

    What game are you trying to play?

    Is it happening with all of the game pass games or just particular ones?

    Have you made sure the games are still in the Game Pass library? Games are added and taken away from the game pass library.
    I was trying to play Fallout 4. I just looked at the Game Pass Library, and it turns out that Fallout is there no more. I opened an application that was still listed on Game Pass, and it opened right up. That's what it was! Thank you.
  3. steeledwand7664 Win User

    Xbox Game Pass, “For this, The owner needs to sign in.”

    What game are you trying to play?

    Is it happening with all of the game pass games or just particular ones?

    Have you made sure the games are still in the Game Pass library? Games are added and taken away from the game pass library.
  4. SABDOM Win User

    Xbox Game Pass, “For this, The owner needs to sign in.”

  5. XBF Steven R Win User

    Xbox Game Pass, “For this, The owner needs to sign in.”

    Hi StevenBruce2,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
    the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
  6. StevenBruce2 Win User

    Xbox Game Pass, “For this, The owner needs to sign in.”

Thema:

Xbox Game Pass, “For this, The owner needs to sign in.”

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