Xbox game pass for PC recurring payment issue

Discus and support Xbox game pass for PC recurring payment issue in XBoX on Windows to solve the problem; Microsoft keeps trying to charge me for a subscription that i have previously cancelled months ago and i am getting email for failed payments. And now... Discussion in 'XBoX on Windows' started by gawdfather007, Dec 13, 2020.

  1. Xbox game pass for PC recurring payment issue


    Microsoft keeps trying to charge me for a subscription that i have previously cancelled months ago and i am getting email for failed payments. And now it keeps showing that i have past dues. Is there something that can be done? I am not being charged though
    but it keeps trying to charge.

    Microsoft help bot is just unhelpful. Does anyone know where can i email microsoft directly regarding this issue?.

    :)
     
    gawdfather007, Dec 13, 2020
    #1
  2. Smwutches Win User

    N/A

    Since that's a charge for a game, it's not a recurring payment. You would only have a recurring payment if you purchase a subscription for gold, game pass, EA Access.
  3. FewerCurve Win User

    I've redeemed Xbox Game Pass with my new Acer Nitro 5 but i cant access it.

    fixed it on xbox i had recurring billing turned on after the 3 month game pass ends this is why they wanted payment

    i turned off recurring billing and game pass is enabled in subscriptions

    now it shows game pass active
  4. Smwutches Win User

    Gamepass pc with xbox gamepass giftcards

    If the gift card says Game Pass on it, then it will only be for Game Pass. It should state if it's for the console or PC. If it's a regular Xbox gift card that adds funds to your account, you can purchase Game Pass with it as long as you have enough to
    cover the next payment since it starts a recurring subscription or you have a credit card or Paypal on file.
  5. Mister Gwyther Win User

    cant use my preaid credit card

    Online purchasing is one piece of the issue here, but do they allow for recurring payments? Payment methods for Xbox must allow this as they may be used to buy recurring Xbox LIVE subscriptions.
  6. Smwutches Win User

    GamePass (Free 1 Month Promo for paying with PayPal)

    Note, the offer does state it is for new members only. So if you've previously had Game Pass, you would not be eligible for the free month.

    *Existing Xbox Game Pass members who use PayPal as their recurring billing payment method and make an automatic Game Pass monthly payment will be entered into the sweepstakes; they will not receive a
    bonus 1-month bonus Game Pass.
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Xbox game pass for PC recurring payment issue

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