Xbox Game Pass for PC not freeing up space after uninstall

Hello, first it's a pleasure to be able to help you today.

My name is

I'm sorry for the inconvenience this situation is causing you.

Welcome to the community. I hope I can help you in the best way.

Hello Edgelord1989, in addition to these procedures you did on the PC, could you tell if you tried a few more, and if your Windows has the latest version installed at 21H1?

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Also try some of the procedures below.

Defragment your Windows 10 PC

https://support.microsoft.com/en-us/windows/def...

Using System File Checker in Windows 10

https://support.microsoft.com/en-us/windows/usi...

chkdsk

https://docs.microsoft.com/en-us/windows-server...

Best regards,

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey mate, how are you today? Hope you're well.

Still need some help?

Try this on your PC:

Step 1: Click Update & security on the Settings page to continue.

Step 2: Click Recovery and click Get Started on the right to continue.

Step 3: Choose Keep my files to reset your PC.

Step 4: Read the subsequent messages and click Reset.

After the computer has restarted successfully, you have refreshed Windows 10.

This will remove the game files of your PC.

Hi Georges,

thank you for the above, however after doing everything suggested the folders are still there and taking up space. I can confirm I have windows 10 home 21H1

HERE IS A WORKING SOLUTION TO Metro Exodus crashing in XBOX Game pass for PC. This worked for me 100% each time the game crashed, and after trying to uninstall it I got stuck with unplayable game, unremovable game files. I went through points 1-5. I managed
to beat the game after several crashes and remove it recovering 60 GB disk space .

So if anyone has issues with Metro Exodus crashing on PC/XBOX GAME PASS and is unable to sucessfully uninstall the game and free the disk space do this:

1. Uninstall XBOX Game Pass for PC APP
   
2. go to your Windows 10 Update Menu and Press Update
   
3. restart Windows
   
4. Install Xbox game pass App again
   
5. Open Xbox game pass App and Press Install Metro Exodus (it will not take long because the game is already there, just a tiny part of it will be brought back).
   

This way the game should be playable again or , if you wish you may NOW finally unistall it and free your disk space.

This will not stop the ME from crashing but will make it playable und uninstallable

The tricky part is that when the game crashes and we want to uninstall it, some part of the Windows update is removed with it but not the game so the disk space cannot be freed nor game started untill you do the points 1-5 and get your Windows updated again.

This problem has been known for a few weeks now but no patch from XBOX so far.

I hope this will help

Every time i try to download a game through the Xbox (beta) app I get a 0x80070057 or 0x00000001

I've tried uninstalling and reinstalling both direct from store and from the webpage, I've reset the PC, my windows 10 is fully up to date, I've got over 300gb of free space

This started last night just after i brought the ultimate pass, it was previously fine on the normal pass

I would suggest calling xbox to see if they can refund you the pass and see if it fix's it same thing was done for my xbox