Xbox Game Pass expired early

Hi, DreddVader, first, be sure you 're not on Ultimate Game Pass and used previously an classic game pass code (it can be, and the classic
1 month Game Pass code give 20 days of Ultimate sub so..)If not, contact the support in the "payment and billing " tab in your account to discuss with them about the problem.

https://support.xbox.com/en-US/

Did you happen to have Game Pass Ultimate, then by Xbox Live gold and apply it to your existing subscription?

Ask support:

When you go to Contact Us, follow these steps to request a call
from support:



· Step 1 ----select Xbox One

· Step 2 ----select see other options then payment and billing

· Step 3-----select show contact options

Step 4 ----select request call from support

Thank you for the help.

I had a previous subscription that ended on 15 Oct. I didn't cancel auto-renew.

The subscription continued for 7 days after renewal date.

When I renewed on 1 Nov, those 7 days are taken back, hence my current subscription is 7 days short.

Lesson; Cancel auto-renew.

Hi DreddVader,

normally I cant. But here we are all users like you and in this case you should contact the support via the below link:

https://support.xbox.com/en-US/

then you can explore the FAQ or directly contact an operator at "contact us" and follow the below steps:

1. Billing & accounts
2. see other option -> payments and billing
3. show contact options
4. choose the way of contact that you prefer (chat or call)

But please check the subscription here
beforehand (maybe only a network issue)

Hope this help and please keep us informed