Xbox Game pass doesn't work

Discus and support Xbox Game pass doesn't work in XBoX Games and Apps to solve the problem; I just bought an Xbox Game Pass and I got on my Xbox (beta) App to play some games, but every time i click to play with game pass it redirects back to... Discussion in 'XBoX Games and Apps' started by Pringlesoes, Aug 4, 2019.

  1. Pringlesoes
    Pringlesoes Guest

    Xbox Game pass doesn't work


    I just bought an Xbox Game Pass and I got on my Xbox (beta) App to play some games, but every time i click to play with game pass it redirects back to the buying page. Even tho i bought it, it doesn't register that i did.

    :)
     
    Pringlesoes, Aug 4, 2019
    #1
  2. Matt+99 Win User

    Xbox game pass doesn't work

    Expiration date: 10/07/2019. Last charge 1,00 € the 11/06/2019

    I think it should be working so, I'll try to ask on reddit and see if can I have some luck
  3. SoapyEar451 Win User

    Xbox Game pass doesn't work

    I think i figured the problem out, but i need 1 thing. how do i delete an Xbox account, Xbox doesn't recognise which account i am on
    To delete an account, go to settings> account>remove account
  4. XBF Brad A Win User

    Xbox Game pass doesn't work

    Hi Pringlesoes,

    Thanks for the update. We recommend to check the subscription for game pass. Make sure that it says Game pass for PC. Also, when getting the game you need to go through the beta app to install them. You can check out this thread on the

    Xbox beta app
    for further help. There are a lot of questions and answers there.

    Thanks,

    Brad
  5. XBF Chris J Win User

    Xbox game pass doesn't work

    Hello Matt,

    Thank you for posting here on the Xbox forums. This could definitely be a bug of sorts, since this app is still in beta form. First thing you should double check is your subscriptions. Check here to manage your services, and make sure that the sub is still
    active : Services & Subscriptions

    You can report issues to the Xbox insiders reddit, as they are taking feedback regarding this app
  6. XBF Crystal P Win User

    Xbox Game pass doesn't work

    Hi there Pringlesoes,



    Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox Beta App on PC. I recommend checking out the following article for more troubleshooting information:
    Windows 10 Xbox (Beta) App FAQ.

    Try this:

    • Reinstall the Xbox
      IDP
      (Identity Provider)

    If the issue persists, we recommend:

    • Please use the built-in feedback tool within the Xbox app to help us better understand the issue you are facing. Just click on your profile photo and select “Feedback” from the dropdown menu to open Feedback Hub. Feedback Hub enables you to provide
      feedback about Windows and apps by sharing your suggestions or problems.



    Hope this helps.
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Xbox Game pass doesn't work

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