Xbox game pass charged twice?

Hello MS,

I couldn't find elsewhere to post this.

I just subscribed to the Xbox game pass, so i was charged on my DB card for first month @ INR59/- but my DB card also recorded another charge of INR71/- same item and described as below... This is unauthorized charge and should be refunded or explained...
i didn't make another purchase other than subscribing to the game pass monthly.

[table][tr][td]29 Nov 2018[/td][td]POS XXXXXXXXX3907 MICROSOFT *STO POS DEBIT[/td][td]**** [/td][td]29 Nov 2018[/td][td]71.00[/td][/tr][/table]

:)

 

Charged for something not purchased

I was charged for Xbox game pass the day it expired even though I had used a code before midnight for a year subscription to the game pass, I would like a refund of the 10 dollars that was charged to the card

 

xbox game pass wrong charge

I got charged 10.65 instead of 2$ for the xbox game pass promotion price

 

There is currently a service alert up for purchases on Live which is probably the issue, but you can find information here on
how to submit a refund request.