xbox game pass automatic upgrade to ultimate game pass

chengchiu · May 6, 2020

Hello there is an option of xbox game pass (pc) 5 dollars a month, however there is a small clause reminding you that it will automatically upgrade to ultimate 16 dollars a month. Is there a way to access the content without the automatic upgrade or can
you access the content following the lower cost 5 dollar plan that it presents? What is the point of this plan with a lower cost, when the cost is actually automatically upgraded 15 dollars when you sign up for the 5 dollar xbox pc gaming pass? How do you
trust this company and its related products when these tactics are used on people? There is no options to downgrade to the plan that I chose upon subscription either, so there is really 1 cost and 1 plan and you are presented with a "fake choice"?

:)

Viper7Gamer

You can add the Xbox Live Gold and Game Pass code then upgrade to Ultimate. The Ultimate will automatically be extended by the amount of months of the Xbox Live Gold plus the amount of months of the Game Pass code.

Kimberly AnneTecson

Hi,

Once you upgraded to Xbox game pass ultimate, your Xbox live gold will be carried over to Xbox game pass ultimate. For example, if you have Xbox live gold for a year and you upgraded it to Xbox game pass ultimate, your Xbox live gold and xbox game pass for
console and PC will also be good for 13 months (12 months Xbox live gold+1 month upgrade Xbox game pass Ultimate). If you cancelled the Xbox game pass ultimate, automatically your Xbox live will also be cancelled since it is already merged to the Ultimate.
You need to contact Xbox Support to reinstate your lost membership.

To contact them, please go to this site:

https://support.xbox.com/en-US/contact-us

Smwutches

If you were automatically upgraded, you would need to contact support and speak to billing to see if they can see why that happened, because it shouldn't have. http://support.xbox.com/contact-us The
only way it's supposed to upgrade is if you purchase Ultimate (if you purchased the $1.00 offer that is for Ultimate) or you already had Ultimate and are adding gold or game pass to Ultimate. The upgrade exists because Ultimate already includes those subscriptions.
Otherwise, purchasing Gold, Game Pass for PC, or Game Pass for Console individually should not upgrade you to Ultimate automatically.

Ironwilled

Hi There,

When you convert to Game Pass Ultimate it automatically upgrades your existing Gold membership as is mentioned in the official rules. Therefore in your case my advice would be to contact Xbox Support and explain to them your situation and see if they can
help restore your Gold subscription.

Xbox Game Pass Ultimate:

Use your active Xbox Game Pass Ultimate membership to play games on Xbox One and Windows 10 PC. Xbox Game Pass Ultimate includes Xbox Game Pass for Console, Xbox Game Pass for PC, Xbox Live Gold and additional benefits. Note: Purchase of Xbox Game Pass Ultimate
automatically upgrades your existing Xbox Live Gold or Xbox Game Pass membership(s) to Xbox Game Pass Ultimate at a conversion ratio each based on days remaining. Learn how this works at www.xbox.com/gamepass. Future code redemptions are also subject to a
conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Ultimate are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership. Maximum 36 months of redeemed Xbox Game
Pass Ultimate per account at a time, including any converted time from Xbox Live Gold and/or Xbox Game Pass (for PC or console).

chengchiu

If you buy Game Pass for PC, you're only going to get Game Pass for PC. You would only upgrade to Ultimate if you already have an Ultimate subscription on your account or you specifically purchase Ultimate.

Thank you sleep is HxC, that is a very clever option i will do that. However in reply to Smutches, you deflection of the question is well done. Firstly the reminder that automatically upgrades game pass for PC to ultimate isn't provided with an adequate response.
Secondly, I HAVE CHOSEN the PC game pass and was AUTOMATICALLY UPGRADED AND CHARGED ULTIMATE. SO what you mentioned doesn't make sense because upon CHOOSING xbox game pass for PC, you have an AUTOMATIC UPGRADE that is unclear on advertisement, its a small
sentence on management page AND I felt it first hand, i CHOSE game pass for PC and got upgrade and charged for ultimate without options to deny that upgrade NOR downgrade the plan. SO you present to me an answer of "you get what you choose to pay for" and
this clear wasn't the case for me. Please address the small reminder of Automatic upgrade to ultimate and why that exist? Whats the point of the the options, you are ending up with the payment and choice of ultimate anyway. We can by-pass that with re-registration
but, this automatic upgrade, small attached clause is a great representation of the failure of xbox vs sony. You can't treat you customers like idiots with these tactics. You deflection of answer is disgusting as well it does not address the reminder clause
that automatically upgrades for you, despite Smwutches answer of "If you buy Game Pass for PC, you're only
going to get Game Pass for PC.(whisper but it automatically upgrades!) Just because China answers with a blantant "it didn't happen" doesn't mean xbox can do the same thing. I don't care about paying for 16 dollars a mont for these great games, however, if
the message is so unclear to an avid gamer like myself, then how many gamers will feel the same about the business model of microsoft and the reputation that is already tarnished? I pay for PC game pass and i get automatic upgrade and there is a reminder of
automatic upgrade, so where is the I get what I choose?

xbox game pass automatic upgrade to ultimate game pass