Xbox Game Pass auto renew

Alper Mulla · Apr 12, 2018

Hello!

I was use free 14-days game pass and i check my exract my credit card my mones has gone in 09/04/2018 and i check my xbox game pass account but site says payment failed i attach some picture here but documents are Turkish

:)

SLB4EVERPT · Apr 12, 2018

How to tell if xbox game pass was renwed automatically or made deliberately?

Go to http://account.microsoft.com/subscriptions , under xbox game pass you will find "disable auto renew" to dont be charged automatically.

This happend when you buy xbox game pass from Microsoft Store, when it come to the expire date you get charged for the same amount of months that you subscribed last time.

Only on prepaid cards, after redeem will ask you if you want auto renew or not.

The next time you get game pass directly from store, go to the link above and just disable auto renew.

LegoNinja187 · Apr 12, 2018

How to cancel game pass????

this
page will walk you through how to turn off auto-renew.

Alper Mulla · Apr 12, 2018

Pasteboard - Uploaded Image

Pasteboard - Uploaded Image

i can't upload with chat's Image button

Mistress Sara · Nov 1, 2018

Hi there,

For a billing specific issue like this, you'll want to reach out to phone support so they can assist.

You can go to
http://support.xbox.com/contact-us for contact information for your region.

SOME NAME 2401

To cancel auto-renewal you need to go too the xbox website then go too payment and billing find Xbox game pass then turn off auto renewal on the game pass

then it should cancel your auto renewal.

HomegrownSilky

"I turned off auto renewal and did the 1$ for 1 month xbox game pass"

Did you turn off auto renewal AFTER you purchased the 1$ Game Pass upgrade? If not, that is why this happened.

Tarnend

like the previous post says, turn off auto renew, but do NOT cancel as it will cancel xbox live gold, game pass etc and whatever you have left on it, just turn off auto renew, let things run out then sign up to whichever service you want, ie gold, game pass
or game pass ultimate.

Regards

Porschesgt10

is it xbox game pass for a year?

have you got 12 month membership auto renew set

SLB4EVERPT

Go to http://account.microsoft.com/subscriptions , under xbox game pass you will find "disable auto renew" to dont be charged automatically.

This happend when you buy xbox game pass from Microsoft Store, when it come to the expire date you get charged for the same amount of months that you subscribed last time.

Only on prepaid cards, after redeem will ask you if you want auto renew or not.

The next time you get game pass directly from store, go to the link above and just disable auto renew.

Xbox Game Pass auto renew