XBOX Game Pass App - "The system cannot find the file specified"

Ireas · Oct 2, 2019

I just re-installed windows and wanted to use the XBOX Game Pass app but cannot login due to this error:

I tried a few suggestions on the internet related to other errors but none of them helped.

PS: Clicking "More info" just launches a bing search for "fix problems signing in to the xbox app" - not that helpful.

:)

khader Alhowari

Hey my friend

Did u try to reinstall the app !

Clear cache!

And check if u have all files up-to-date

Nkosana23

Hi. My name is Brilliant, an independent advisor, happy to assist today.

Seeing that you have tried multiple troubleshoots without any solution, I advise you consider resetting your Windows. Resetting your PC lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. In some cases, a clean installation may improve your device's performance, security, browsing experience, and battery life.

For more details on how to give your PC a fresh start, kindly visit: https://support.microsoft.com/windo... reset your PC, go,this PC , select Reset PC.

However, I'll still share the basic troubleshooting tips in case you can find something that you may have not yet tried.
- Restart your device.
- Update Windows.
- Update your device drivers.
- Update the Xbox and Gaming Services apps.
- Sign into the Xbox app and Store using the same account.
- Remove and reinstall Gaming Services.
- Make sure your date and time is correct.
- Disable your antivirus.
- Use the app troubleshooter.
- Repair and reset the Xbox app.

For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

I hope this helps resolve your query.

Z3rkhol

I fixed the issue on my own. On this day i found out in xbox gamebar that i cannot log in there on social tab. It showed that they cannot sign me into xbox live (The system cannot find the file specified) so i fixed thanks to JeffreyCloutier in this dicussion https://answers.microsoft.com/en-us/windows/forum/all/the-system-cannot-find-the-file-specified-xboxbeta/b7d0ae26-f24f-460e-954e-65fa61641d0d

{Parity}

Try uninstalling and reinstalling the app. Also, make sure your PC is fully updated.

MrPig98

L4c3rd4 thanks for the help, but I am afraid that did not work, same issue even after a full ISO update.

XBOX Game Pass App - "The system cannot find the file specified"