Xbox game pass app crash

HERE IS A WORKING SOLUTION TO Metro Exodus crashing in XBOX Game pass for PC. This worked for me 100% each time the game crashed, and after trying to uninstall it I got stuck with unplayable game, unremovable game files. I went through points 1-5. I managed
to beat the game after several crashes and remove it recovering 60 GB disk space .

So if anyone has issues with Metro Exodus crashing on PC/XBOX GAME PASS and is unable to sucessfully uninstall the game and free the disk space do this:

1. Uninstall XBOX Game Pass for PC APP
   
2. go to your Windows 10 Update Menu and Press Update
   
3. restart Windows
   
4. Install Xbox game pass App again
   
5. Open Xbox game pass App and Press Install Metro Exodus (it will not take long because the game is already there, just a tiny part of it will be brought back).
   

This way the game should be playable again or , if you wish you may NOW finally unistall it and free your disk space.

This will not stop the ME from crashing but will make it playable und uninstallable

The tricky part is that when the game crashes and we want to uninstall it, some part of the Windows update is removed with it but not the game so the disk space cannot be freed nor game started untill you do the points 1-5 and get your Windows updated again.

This problem has been known for a few weeks now but no patch from XBOX so far.

I hope this will help

Whenever I select the "search" function in the mobile app, it crashes and closes the app. I've tried uninstalling and reinstalling but I still have the same problem. I'm on a Galaxy S10e.

I am on an S8+, are you using the Xbox Game Pass app or the Game Pass Beta App?

I am using the Beta app and it works as expected when searching?

Now it says KMODE Exception not handled. I think it is a problem with the app. When I launch them from the windows store they crash as well. All my games load fine besides the ones I download from the Xbox beta app. Any game I download from the Xbox or
Xbox Game Pass crashes when loading. Any free game I download from the Microsoft Store runs fine.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Try the following steps to fix the issue:

Restart your Xbox and Xbox Game Pass app.

Update your Xbox One Console.

Update your games to the latest version.

Clear the cache on your Xbox One Console.

Reinstall the Xbox Game Pass app.

Uninstall and reinstall the game that's crashing.

Hi AuzoW,

You can try these steps :

If you can’t install Game Pass Games on your PC, follow these suggestions:

1. Check if you have the right Game Pass
2. Clear Cache of Xbox Game Pass App
3. Update to the latest Windows 10 version
4. Admin privileges for Games
5. Give Admin privileges for Games
6. Check Windows Store Apps Troubleshooter
7. Repair Game if it keeps crashing or doesn’t work
8. Cannot Sign in to Xbox Live