Xbox Game Pass 14 day trial error?

Hello community.

So, there were some cool games added to Game Pass and I really wanted to try them on, and since there is a 14 day trial for Game Pass, I tried giving it a shot. When I click the link, ( also, I used this link Xbox Game Pass | Xbox , it's
in Portuguese but I don't think it matters ) , and I head up for the free trial it links me to the page. All good until now. When I click to get it, it redirects me to a 10€ Game Pass subscription of 1 month, I don't know why.

I don't know if it makes a difference, but I already used a free 30 day trial of Game Pass that came with my Xbox One, and another 14 day trial that came with some batteries that I purchased not too long ago.

If anyone has a solution or an answer, I would be very grateful. Thank you.

:)

 

Game Pass Trial

Offering a 14 day trial for Xbox Game Pass. When clicked, forcing to purchase it. Here is the case number- 1432040253

 

Xbox 14 day Game pass

Hello Xbox Fan!

Have you tried getting the Xbox GamePass 14 day trial from an Xbox One console itself? Try following this link to try and acquire the 14 day trial:

Buy Xbox Game Pass. Let us know with a reply if either of those suggestions work.

Looking forward to your reply

 

I suggest You to contact Xbox Support, this should not be happening to You.

 

Unfortunately its the weekend and I don't think Xbox Support uses chat. Any other way to contact them ?

Thanks for the reply tho

 

Hi Unknown!

Support is still available for contact via phone, just choose for a callback and an agent will be happy to assist! Visit:
Contact Us to request one.

I hope this helps, thank you!

 

The trial is only for new game pass subscribers. Since you have previously had Game Pass, you would no longer be eligible.

 

If I'm not mistaken, the 14 days trial is for first time users. If you have already activated the monthly MS trial bundled with the console I think that the 14 days one is not available anymore. The same if you purchase a month of game pass without using
the trial, the 14 days trial should not be available anymore.