Xbox Game Pass 1 Month Trial isn't Working

Discus and support Xbox Game Pass 1 Month Trial isn't Working in XBoX Sales and Promo to solve the problem; Hi, I recently bought my Xbox One S and I decided to use my Xbox Game Pass 1 month trial to see how Game Pass was for my first time. Ive never used... Discussion in 'XBoX Sales and Promo' started by LuisCorchado1, Jan 9, 2021.

  1. Xbox Game Pass 1 Month Trial isn't Working


    Hi, I recently bought my Xbox One S and I decided to use my Xbox Game Pass 1 month trial to see how Game Pass was for my first time. Ive never used Game Pass so I dont have a current subscription. I used the trial and for some reason, when I go to invite
    friends it takes me back to the page to buy xbox Game Pass or Gold. Is it because I selected to not renew the Game Pass when I finished the month or is this and issue on the other half? I did restart my xbox and nothing happened unfortunately. If anyone could
    help please then thanks!

    :)
     
    LuisCorchado1, Jan 9, 2021
    #1
  2. XBF Zineb F Win User

    Xbox Game Pass 1 Month Trial isn't Working

    Hello there @LuisCorchado1, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following
    steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500
    (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
    to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!

    Feel free to give us your feedback by voting below if the reply was helpful!
  3. Smwutches Win User

    Question Concerning Ultimate Codes

    Anything less than 1 month is a trial code. So being 14 days, they are trials. If they work like regular game pass trials, you can't add them to an account that's already had game pass.
  4. Smwutches Win User

    Xbox One Gold >> Game Pass

    The 14 day codes are trials and will only work with new subscribers to Game Pass, which is why there's an error. You would need a code that is not a trial code (anything 1 month or above) or purchase Game Pass (or Ultimate) directly from Xbox.
  5. Nursemorph Win User

    PC Game Pass questions

    PC Game Pass only has one plan so it really depends what games you want to play and whether they would be covered by the MS Game Pass.

    There isn't a "Free" Trial...but the first month is $1/£1.

    This page covers most everything...there's a FAQ section at the bottom:

    https://www.xbox.com/en-US/xbox-game-pass/pc-game-pass
  6. XA DRBATTLE Win User

    Xbox live gold free trial

    i dont think they give free trials anymore they usually do your first month of xbox live or xbox game pass ultimate for £1 or $1.
Thema:

Xbox Game Pass 1 Month Trial isn't Working

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