Xbox game gift codes

I don't know if it's because it's still a pre-order, but that game can't currently be gifted (gifting is still a thing but not all games can be gifted). You could buy an Xbox gift card and give him the code. You can get digital codes through microsoftstore.com
or places like Amazon.

Hi there Josh,

Thanks for reaching out. I'm sorry to hear about the issue with Microsoft Gifting.

Here are some resources on Microsoft Gifting:

• Help with giving digital games as gifts
• Learn about gift cards and codes

Hope this helps.

When you signed into the xbox store you create an xbox account regardless of the email source

And to GIFT A GAMe You must be in the same region

The only way to gift a code is to click gift and enter the gifting to email at purchase not after

Hi Sophie,

Are you trying to redeem the code on your console? Try redeeming it online at https://redeem.microsoft.com/ and be sure to sign in to the correct account.

Also refer to these guides that have solutions for specific error messages:

Troubleshoot gift card and code issues | Xbox Support

Get help with a digital code or gift card | Xbox Support

2 months of Xbox Game Pass Ultimate with Discord Nitro FAQ

Hope this helps.

Hello TomAinger,

Thank you for your post. I understand you are experiencing an issue with your Game Pass code. To troubleshoot this, please visit this page:

Troubleshoot Xbox Gift Cards/Codes.

I hope this helps.