Xbox game code doesn’t work

James1234gamer · Aug 10, 2018

I went to game stop and got a call of duty WW1 code it it as an error

:)

NASHER7542 V2 · Aug 10, 2018

Reward code doesn’t work

Hi, so I just used some reward gems to receive a code for 75 platinum on Warframe. I opened my email and copied the code into the link that comes with the email to redeem. For some reason I keep getting a message telling me that the “Tokenisnotsupported”
and I’ve not used it or anything yet. Never had this problem before but yeah, is it possible that I’ve been sent a dodgy code?

XBLRewards8 · Aug 10, 2018

Reward code doesn’t work

Hello NASHER7542 V2,

We have had our win fulfillment team re-send your token codes. Please be sure to fully copy paste your token code into the redemption page. Can you confirm if these codes are still not working?

Radiant Sword X · Aug 10, 2018

When did this happen? Have you tried to reenter the code?

dxrules · Aug 11, 2018

Half the time those codes have already been used. If however you bought the game new, you should go back to the store and tell them the code doesn't work.

At the Nozzle · Aug 11, 2018

Hey James1234gamer,

If you bought the game used, more than likely the previous owner used the codes. That is one of the liabilities that unfortunately comes with purchasing used games!

Best,

Nozzle

LegoNinja187 · Aug 11, 2018

Hi there,
James1234gamer if you purchased your copy second hand/pre owned and you are referring to a code that is on a piece of card inside the case then it was probably used by the previous owner, in which case you would get a message saying that the code has already
been redeemed, if that is not the case, or you are referring to a different type of code, then please continue reading, I will list a couple of links for you to try.

This is the error code lookup page so if you are getting an error code you can enter it there and it should give you a list of solutions to try.

This is the page to help you trouble shoot your code redemption, hopefully something I posted was helpful.

KoH QueenBee · Aug 11, 2018

Did you misstype the code in the code screen

RoninhoM2906 · Aug 12, 2018

Contact the costumer and tell that your code is not working, I suggest You to contact Xbox Support too.

Saeleth · Nov 2, 2018

I would contact customer support for Gamestop IMMEDIATELY over this. This is something that has been an issue in the past for them as well, don't take no for an answer and demand a supervisor or higher if they won't help you. Gamestop can and will replace
the code if pushed hard enough.

RoninhoM2906

Contact the costumer and tell that your code is not working, I suggest You to contact Xbox Support too.

LegoNinja187

Hi there,
James1234gamer if you purchased your copy second hand/pre owned and you are referring to a code that is on a piece of card inside the case then it was probably used by the previous owner, in which case you would get a message saying that the code has already
been redeemed, if that is not the case, or you are referring to a different type of code, then please continue reading, I will list a couple of links for you to try.

This is the error code lookup page so if you are getting an error code you can enter it there and it should give you a list of solutions to try.

This is the page to help you trouble shoot your code redemption, hopefully something I posted was helpful.

At the Nozzle

Hey James1234gamer,

If you bought the game used, more than likely the previous owner used the codes. That is one of the liabilities that unfortunately comes with purchasing used games!

Best,

Nozzle

Radiant Sword X

When did this happen? Have you tried to reenter the code?

Saeleth

I would contact customer support for Gamestop IMMEDIATELY over this. This is something that has been an issue in the past for them as well, don't take no for an answer and demand a supervisor or higher if they won't help you. Gamestop can and will replace
the code if pushed hard enough.

Xbox game code doesn’t work