Xbox Game Bar and Xbox(Beta) applications are unable to join to a voice chat

Discus and support Xbox Game Bar and Xbox(Beta) applications are unable to join to a voice chat in XBoX on Windows to solve the problem; I am not able to join to voice chats using either Xbox Game Bar or Xbox (Beta) applications. I am getting the following errors dump in the Event... Discussion in 'XBoX on Windows' started by JesusRH, Oct 31, 2019.

  1. JesusRH
    JesusRH Guest

    Xbox Game Bar and Xbox(Beta) applications are unable to join to a voice chat


    I am not able to join to voice chats using either Xbox Game Bar or Xbox (Beta) applications.

    I am getting the following errors dump in the Event Viewer. I also copy below the .wer file content I am getting.

    This is annoying, I hope someone can help me.

    ----------------------------------------------------------------------------------------------------------------------------------

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    - <System>

    <Provider
    Name="Windows Error Reporting" />

    <EventID Qualifiers="0">1001</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated
    SystemTime="2019-10-29T21:14:08.654548000Z" />

    <EventRecordID>526</EventRecordID>

    <Channel>Application</Channel>

    <Computer>DESKTOP-NVJ4SE3</Computer>

    <Security
    />

    </System>

    - <EventData>

    <Data>1169910962874998886</Data>

    <Data>4</Data>

    <Data>APPCRASH</Data>

    <Data>No disponible</Data>

    <Data>0</Data>

    <Data>svchost.exe_XboxNetApiSvc</Data>

    <Data>10.0.18362.1</Data>

    <Data>32d6c210</Data>

    <Data>xboxnetapisvc.dll</Data>

    <Data>10.0.18362.1</Data>

    <Data>3cf53383</Data>

    <Data>c0000005</Data>

    <Data>00000000000f5216</Data>

    <Data
    />

    <Data
    />

    <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8465.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER84D3.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER84E4.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER84E2.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER84F3.tmp.txt</Data>

    <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_svchost.exe_Xbox_bb7dd8775c6f9757c64fd226bf2a895bea23e2_5dc92296_fb50681d-0f22-4625-8334-b3263d8c09b6</Data>

    <Data
    />

    <Data>0</Data>

    <Data>0184790e-35d1-4081-88b7-b2e5c450d438</Data>

    <Data>268435456</Data>

    <Data>0e3c47c3b6b1981f503c5bd280ffe066</Data>

    <Data>0</Data>

    </EventData>

    </Event>

    ---------------------------------------------------------------------------------------------------------------------------------

    Code:
    - <Event xmlns="[b]http://schemas.microsoft.com/win/2004/08/events/event[/b]">
    - <System>

    <Provider
    Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated
    SystemTime="2019-10-29T21:14:07.688908400Z" />

    <EventRecordID>525</EventRecordID>

    <Channel>Application</Channel>

    <Computer>DESKTOP-NVJ4SE3</Computer>

    <Security
    />

    </System>

    - <EventData>

    <Data>svchost.exe_XboxNetApiSvc</Data>

    <Data>10.0.18362.1</Data>

    <Data>32d6c210</Data>

    <Data>xboxnetapisvc.dll</Data>

    <Data>10.0.18362.1</Data>

    <Data>3cf53383</Data>

    <Data>c0000005</Data>

    <Data>00000000000f5216</Data>

    <Data>2f38</Data>

    <Data>01d58e9dcb13e1a6</Data>

    <Data>C:\WINDOWS\system32\svchost.exe</Data>

    <Data>c:\windows\system32\xboxnetapisvc.dll</Data>

    <Data>0184790e-35d1-4081-88b7-b2e5c450d438</Data>

    <Data
    />

    <Data
    />

    </EventData>

    Code:
     </Event>
    --------------------------------------------------------------------------------------------------
    Version=1EventType=APPCRASHEventTime=132168572477428557ReportType=2Consent=1UploadTime=132168572478957558ReportStatus=268435456ReportIdentifier=fb50681d-0f22-4625-8334-b3263d8c09b6IntegratorReportIdentifier=0184790e-35d1-4081-88b7-b2e5c450d438Wow64Host=34404NsAppName=svchost.exe_XboxNetApiSvcOriginalFilename=svchost.exeAppSessionGuid=00002f38-0000-0006-a6e1-13cb9d8ed501TargetAppId=W:0000f519feec486de87ed73cb92d3cac802400000000!000075c5a97f521f760e32a4a9639a653eed862e9c61!svchost.exeTargetAppVer=1997//01//10:22:26:24!10a1c!svchost.exeBootId=4294967295ServiceGroupName=netsvcsServiceDllName=XboxNetApiSvc.dllServiceSplit=1TargetAsId=736IsFatal=1EtwNonCollectReason=1Response.BucketId=0e3c47c3b6b1981f503c5bd280ffe066Response.BucketTable=4Response.LegacyBucketId=1169910962874998886Response.type=4Sig[0].Name=Nombre de la aplicaciónSig[0].Value=svchost.exe_XboxNetApiSvcSig[1].Name=Versión de la aplicaciónSig[1].Value=10.0.18362.1Sig[2].Name=Marca de tiempo de la aplicaciónSig[2].Value=32d6c210Sig[3].Name=Nombre del módulo con erroresSig[3].Value=xboxnetapisvc.dllSig[4].Name=Versión del módulo con erroresSig[4].Value=10.0.18362.1Sig[5].Name=Marca de tiempo del módulo con erroresSig[5].Value=3cf53383Sig[6].Name=Código de excepciónSig[6].Value=c0000005Sig[7].Name=Desplazamiento de excepciónSig[7].Value=00000000000f5216DynamicSig[1].Name=Versión del sistema operativoDynamicSig[1].Value=10.0.18362.2.0.0.256.48DynamicSig[2].Name=Id. de configuración regionalDynamicSig[2].Value=3082DynamicSig[22].Name=Información adicional 1DynamicSig[22].Value=7791DynamicSig[23].Name=Información adicional 2DynamicSig[23].Value=7791f8201f3013b5e1c6b16814778c65DynamicSig[24].Name=Información adicional 3DynamicSig[24].Value=33a2DynamicSig[25].Name=Información adicional 4DynamicSig[25].Value=33a2fde7207d5bf26825781fd5b01542UI[2]=C:\WINDOWS\system32\svchost.exeUI[5]=Buscar una solución en línea (recomendado)UI[6]=Buscar una solución más adelante (recomendado)UI[7]=CerrarUI[8]=Servicio de red de Xbox Live dejó de funcionar y se cerróUI[9]=La aplicación dejó de funcionar correctamente por un problema. Windows le notificará si existe alguna solución.UI[10]=&CerrarLoadedModule[0]=C:\WINDOWS\system32\svchost.exeLoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dllLoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLLLoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dllLoadedModule[4]=C:\WINDOWS\System32\sechost.dllLoadedModule[5]=C:\WINDOWS\System32\RPCRT4.dllLoadedModule[6]=C:\WINDOWS\System32\ucrtbase.dllLoadedModule[7]=C:\WINDOWS\System32\combase.dllLoadedModule[8]=C:\WINDOWS\System32\bcryptPrimitives.dllLoadedModule[9]=C:\WINDOWS\System32\kernel.appcore.dllLoadedModule[10]=C:\WINDOWS\System32\msvcrt.dllLoadedModule[11]=C:\WINDOWS\System32\user32.dllLoadedModule[12]=C:\WINDOWS\System32\win32u.dllLoadedModule[13]=C:\WINDOWS\System32\GDI32.dllLoadedModule[14]=C:\WINDOWS\System32\gdi32full.dllLoadedModule[15]=C:\WINDOWS\System32\msvcp_win.dllLoadedModule[16]=c:\windows\system32\xboxnetapisvc.dllLoadedModule[17]=C:\WINDOWS\System32\POWRPROF.dllLoadedModule[18]=C:\WINDOWS\System32\UMPDC.dllLoadedModule[19]=C:\WINDOWS\System32\WS2_32.dllLoadedModule[20]=c:\windows\system32\IPHLPAPI.DLLLoadedModule[21]=C:\WINDOWS\System32\CRYPT32.dllLoadedModule[22]=C:\WINDOWS\System32\MSASN1.dllLoadedModule[23]=c:\windows\system32\WINHTTP.dllLoadedModule[24]=C:\WINDOWS\System32\OLEAUT32.dllLoadedModule[25]=C:\WINDOWS\System32\NSI.dllLoadedModule[26]=C:\WINDOWS\System32\cryptsp.dllLoadedModule[27]=C:\WINDOWS\SYSTEM32\wintypes.dllLoadedModule[28]=c:\windows\system32\WINNSI.DLLLoadedModule[29]=c:\windows\system32\ncrypt.dllLoadedModule[30]=c:\windows\system32\fwpuclnt.dllLoadedModule[31]=C:\WINDOWS\System32\bcrypt.dllLoadedModule[32]=c:\windows\system32\FirewallAPI.dllLoadedModule[33]=c:\windows\system32\NTASN1.dllLoadedModule[34]=c:\windows\system32\DNSAPI.dllLoadedModule[35]=c:\windows\system32\fwbase.dllLoadedModule[36]=C:\WINDOWS\SYSTEM32\WLDP.DLLLoadedModule[37]=C:\WINDOWS\System32\WINTRUST.dllLoadedModule[38]=C:\WINDOWS\System32\clbcatq.dllLoadedModule[39]=C:\Windows\System32\Windows.Networking.XboxLive.ProxyStub.dllLoadedModule[40]=C:\WINDOWS\system32\mswsock.dllLoadedModule[41]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLLLoadedModule[42]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLLLoadedModule[43]=C:\Windows\System32\XblAuthManagerProxy.dllLoadedModule[44]=C:\WINDOWS\system32\rsaenh.dllLoadedModule[45]=C:\WINDOWS\system32\CRYPTBASE.dllLoadedModule[46]=C:\WINDOWS\SYSTEM32\gpapi.dllLoadedModule[47]=C:\WINDOWS\system32\ncryptprov.dllLoadedModule[48]=C:\WINDOWS\System32\profapi.dllLoadedModule[49]=C:\Windows\System32\Windows.Web.dllLoadedModule[50]=C:\WINDOWS\System32\shcore.dllLoadedModule[51]=C:\Windows\System32\iertutil.dllLoadedModule[52]=C:\WINDOWS\System32\advapi32.dllLoadedModule[53]=c:\windows\system32\webio.dllLoadedModule[54]=c:\windows\system32\SspiCli.dllLoadedModule[55]=C:\Windows\System32\rasadhlp.dllLoadedModule[56]=C:\WINDOWS\system32\schannel.DLLLoadedModule[57]=C:\WINDOWS\SYSTEM32\mskeyprotect.dllLoadedModule[58]=C:\WINDOWS\system32\ncryptsslp.dllLoadedModule[59]=C:\WINDOWS\System32\DPAPI.DLLLoadedModule[60]=C:\WINDOWS\SYSTEM32\windows.networking.connectivity.dllState[0].Key=Transport.DoneStage1State[0].Value=1OsInfo[0].Key=vermajOsInfo[0].Value=10OsInfo[1].Key=verminOsInfo[1].Value=0OsInfo[2].Key=verbldOsInfo[2].Value=18362OsInfo[3].Key=ubrOsInfo[3].Value=329OsInfo[4].Key=verspOsInfo[4].Value=0OsInfo[5].Key=archOsInfo[5].Value=9OsInfo[6].Key=lcidOsInfo[6].Value=3082OsInfo[7].Key=geoidOsInfo[7].Value=217OsInfo[8].Key=skuOsInfo[8].Value=48OsInfo[9].Key=domainOsInfo[9].Value=0OsInfo[10].Key=prodsuiteOsInfo[10].Value=256OsInfo[11].Key=ntprodtypeOsInfo[11].Value=1OsInfo[12].Key=platidOsInfo[12].Value=10OsInfo[13].Key=srOsInfo[13].Value=0OsInfo[14].Key=tmsiOsInfo[14].Value=3578OsInfo[15].Key=osinstyOsInfo[15].Value=2OsInfo[16].Key=ieverOsInfo[16].Value=11.295.18362.0-11.0.140OsInfo[17].Key=portosOsInfo[17].Value=0OsInfo[18].Key=ramOsInfo[18].Value=16326OsInfo[19].Key=svolszOsInfo[19].Value=153OsInfo[20].Key=wimbtOsInfo[20].Value=0OsInfo[21].Key=blddtOsInfo[21].Value=190318OsInfo[22].Key=bldtmOsInfo[22].Value=1202OsInfo[23].Key=bldbrchOsInfo[23].Value=19h1_releaseOsInfo[24].Key=bldchkOsInfo[24].Value=0OsInfo[25].Key=wpvermajOsInfo[25].Value=0OsInfo[26].Key=wpverminOsInfo[26].Value=0OsInfo[27].Key=wpbuildmajOsInfo[27].Value=0OsInfo[28].Key=wpbuildminOsInfo[28].Value=0OsInfo[29].Key=osverOsInfo[29].Value=10.0.18362.329.amd64fre.19h1_release.190318-1202OsInfo[30].Key=buildflightidOsInfo[31].Key=editionOsInfo[31].Value=ProfessionalOsInfo[32].Key=ringOsInfo[32].Value=RetailOsInfo[33].Key=expidOsInfo[34].Key=containeridOsInfo[35].Key=containertypeOsInfo[36].Key=eduOsInfo[36].Value=0FriendlyEventName=Dejó de funcionarConsentKey=APPCRASHAppName=Servicio de red de Xbox LiveAppPath=C:\WINDOWS\system32\svchost.exeNsPartner=windowsNsGroup=windows8ApplicationIdentity=AAB20A1CEF372106B239E0C2619E0285MetadataHash=1574165270
    :)
     
    JesusRH, Oct 31, 2019
    #1
  2. JesusRH Win User

    Xbox Game Bar and Xbox(Beta) applications are unable to join to a voice chat

    It seems that the issue is fixed.

    These are the steps I followed:

    1.- Install one missing update for Windows 10.

    2.- Reinstall Xbox (Beta) application.

    3.- Update all the Xbox related apps in the Microsoft Store (Xbox Identity Provider, ...).

    4.- Start one of the Xbox services that was in status stopped. (Task Manager > Services)

    After that, I was able to join to a voice chat.

    Thank you.
  3. G v zauBerBerg Win User

    Xbox Game Bar and Xbox(Beta) applications are unable to join to a voice chat

    Hi JesusRH,

    sorry to hear. In your case I will recommend first to check the system files!! Windows provides its own tool, System File Checker (SFC), for this purpose, which you can run from the command prompt if you have administrator privileges.

    1. Go to Windows Search from the Start menu (Windows icon).
    2. Type "cmd" and then right-click on the entry "Prompt".
    3. Select the "Run as Administrator" menu item.
    4. Now insert the following command line into the command line: sfc /scannow
    5. Confirm your entry by pressing Enter to start the verification process. Leave the command prompt window open until the check is complete and SFC has notified you of the results.

    If this is all fine, here are some more tips that might solve your problem:

    • Check first if there are issues in your Region with the Live Service
    • Make sure Windows has the latest update: Select
      check for updates now, and then select Check for updates. Or, select the Start button, then select Settings/Update & Security/Windows Update/Check for Updates. If there is an available update, select Install
      now.
    • Check also if there are Updates pending in the Store APP: Select the Start
      button, and then from the apps list, select Microsoft Store. In Microsoft Store, select See more/Downloads and updates/Get updates. (Most XBOX Service are updated via the Store App)
    • Check if all 4 XBOX Services and the 2 gaming service are running (via taskmanager).
    • Select the Start button, and then select Settings/APPs/Apps & Features/
      and then from the list select XBOX (Beta) app/Options and choose reset/repair. Same at the Gaming Services!!!
    • Reset your Modem & Router by switching OFF and ON
    • Read also
      Is the Xbox Live server connection blocked on Windows 10
      ??

    I hope this helps and please keep us informed
  4. G v zauBerBerg Win User

    Xbox Game Bar and Xbox(Beta) applications are unable to join to a voice chat

    Thanks for keeping us informed and if a problem arises again: we are happy to help!!!
  5. Radiant Sword X Win User

    I was banned from voice chat?

    This is not about the forums. It's the voice chat. When I tried to join voice chat in Game Bar, it closes. When I tried to join voice chat from my Xbox App mobile, it reveals an error.
  6. xDevilxGirlx421 Win User

    Issue with game invites on PC

    Hi,

    So you can start a Voice Chat with another player, and then add other people to that voice chat (or they can join in). Starting a Voice Chat with someone on Windows 10 via the Game Bar is a One-to-one to start, and you can't just start
    an "empty" party as you can on Console unless you use the Console Companion app.

    This page has a few
    more details on the Game Bar, but additionally I believe you can still use the Xbox Console Companion App to start a party as well in the more traditional manner.
Thema:

Xbox Game Bar and Xbox(Beta) applications are unable to join to a voice chat

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