Xbox friend list is frozen and can't connect to any games online services

Discus and support Xbox friend list is frozen and can't connect to any games online services in XBoX on Consoles to solve the problem; whenever I go onto my friend list it says only two people are online and they have been doing the same thing since I turned on my Xbox which was around... Discussion in 'XBoX on Consoles' started by PrettyFlea19060, Jan 4, 2016.

  1. Xbox friend list is frozen and can't connect to any games online services


    whenever I go onto my friend list it says only two people are online and they have been doing the same thing since I turned on my Xbox which was around 3-4 hours ago, but when I check my Xbox 360 it says 15 people are online. I also can't connect to any
    online services e.g farcry 4 Ubisoft, gta online, call of duty etc

    Anyone know what's wrong??

    :)
     
    PrettyFlea19060, Jan 4, 2016
    #1
  2. Account Problems

    For a week now my Xbox live account hasn't been letting me do anything online. I connect to the internet yet I can't do anything. My friends list is frozen, marketplace won't show up, I can't do anything that has to do with online. Yet it says I'm connected
    to the internet. I have tried everything to fix this and nothing has worked. HELP PLEASE!
     
    Red Knight63582, Jan 4, 2016
    #2
  3. Connected but not

    I'm having all these same troubles starting as of today. I can't create parties, my friends list never changes any status, the deals tab is replaced with "Connect To Xbox Live", but I'm online and even downloaded an update for a game(Smite). But it wouldn't
    let me play said game. It told me I needed to connect. My network settings displays that everything is good and every service is available also.

    I hope Xbox can fix this problem soon.
     
    Renegade Zephyr, Jan 4, 2016
    #3
  4. gds1972
    gds1972 Guest

    Xbox friend list is frozen and can't connect to any games online services

    If you highlight settings in the guide menu on the dashboard and use the option to restart console hopefully when the console has restarted the list of friends online will then be correct afterwards.
     
    gds1972, Jan 4, 2016
    #4
  5. I'm having this same problem.
     
    ClaireEatsBear, Mar 29, 2016
    #5
  6. The usual fix for this is just sign out of your profile , then back in....if still no , then you have to do "the big fix"....

    go into settings and accounts and remove all the profiles , (make sure you have the email and password to get them back ) after you remove the profiles , shut the xbox down by holding the xbox logo on the console for 8 seconds till it powers down , while
    it is off , unplug your modem and router for 30 seconds to clear them also , plug the modem and router back up and when they are online , turn the xbox back on , when it is all the way up . re add your main profile ...it may sit there and sync a little while
    but all SHOULD be good afterwards ...
     
    RobertBuckalew, Mar 30, 2016
    #6
  7. Mine is fixed, I had to sign in in again and when it did, my dashboard and friends list was back to normal
     
    Shinobi Metal, Oct 31, 2018
    #7
  8. ClaireEatsBear Win User

    Xbox friend list is frozen and can't connect to any games online services

    I'm having this same problem.
  9. gds1972 Win User

    Xbox friend list is frozen and can't connect to any games online services

    If you highlight settings in the guide menu on the dashboard and use the option to restart console hopefully when the console has restarted the list of friends online will then be correct afterwards.
  10. Shinobi Metal Win User

    Xbox friend list is frozen and can't connect to any games online services

    Mine is fixed, I had to sign in in again and when it did, my dashboard and friends list was back to normal
  11. RobertBuckalew Win User

    Xbox friend list is frozen and can't connect to any games online services

    The usual fix for this is just sign out of your profile , then back in....if still no , then you have to do "the big fix"....

    go into settings and accounts and remove all the profiles , (make sure you have the email and password to get them back ) after you remove the profiles , shut the xbox down by holding the xbox logo on the console for 8 seconds till it powers down , while
    it is off , unplug your modem and router for 30 seconds to clear them also , plug the modem and router back up and when they are online , turn the xbox back on , when it is all the way up . re add your main profile ...it may sit there and sync a little while
    but all SHOULD be good afterwards ...
  12. thedude3232 Win User

    Freezing after signing into xbox live account

    Same problem here that all of you are talking about. Frozen screen when I turn on my console right after it connects to Xbox Live. Its frozen saying I have 1 friend online and will not let me press any buttons on my controller. In Canada here as well.
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Xbox friend list is frozen and can't connect to any games online services

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