Xbox freezes and won’t startup correctly

BenSchoonenberg · Apr 3, 2020

My xbox keeps freezing and it takes about 9-10 tries to get it to turn on. It gets frozen on the green xbox one screen most of the time and sometimes the screen is just gray. And then once I get it to work it just freezes again. It becomes very frustrating
especially when Im playing games with my friends or games that require saving. Ive hard reset about 10 times and factory reset about 3 times. I have an original xbox one and I heard they dont do repair on them anymore. I really dont want to buy a new one because
the Xbox Series X is coming out near Christmas but I also dont want to continue playing with constant freezing for 8 months. Ive contacted Xbox support but they just tell me to factory reset (which Ive done 3 times ^^^). Does anybody have a solution????

:)

Whitey Black

try clean the Xbox whit air can and check for over heating

BenSchoonenberg

Ive already done this 3 times, like i said.

L3g3ndxKi11a

Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

2. Wait 30 seconds, then plug the power cord back in.

3. Press and hold the BIND (controller sync button located on the left side of the console or bottom right if a one S or one X) and the EJECT button and then just press the Xbox button on the console once.

4. Continue holding the BIND and EJECT buttons for 10-15 seconds.

5. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

6. The console should power up and take you directly to the Xbox Startup Troubleshooter.

7. To reset your console from the Xbox Startup Troubleshooter, use the D-pad and A button on your controller to select Reset this Xbox.

9. When prompted, select Keep games and apps. This option will reset the OS and delete all potentially corrupted data without deleting your games or apps.

XBF Chris J

Hello Alex,

Thank you for bringing this to our attention. If I understand correctly, this sounds like your game is crashing on startup. This link should help you troubleshoot this issue :

“My Xbox One game won’t start or freezes during gameplay”

Hope this helps! Be sure to come back for further support with more details if this does not helps.

Bouchard96

I have a similar problem, such as the Black Ops freezing after a certain amount of ingame time. Do all your games freeze? Some of my games freeze at startup, and others gave graphical glitches, while others freeze after entering gameplay. Whats really weird
is that FIFA 10 freezes at startup, but FIFA 11 doesn't freeze at all.

Xbox freezes and won’t startup correctly