Xbox Forza Controller Not Syncing with Xbox.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'll recommend you do a power cycle to clear the system cache

- Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

- Unplug the console's power cable. Wait 2 minutes.

- Plug the console power cable back in. Press the Xbox button on your console to turn it on and check if it's all good.

If that doesn't help, Please see a well detailed guide on how to troubleshoot the Xbox Wireless Controller here https://support.xbox.com/en-US/help/hardware-ne...

If that doesn't help with the issue, you will need to send the device to Microsoft for a service repair/replacement. You can see how to do that here https://support.xbox.com/en-US/help/hardware-ne...

If the controller is still under warranty, the repair/replacement is free. If the warranty has expired, it will cost you a fee depending on the type of controller you own. You can check out Microsoft's out of warranty service cost here https://support.xbox.com/en-US/help/hardware-ne...

Sync the Controller:
To sync a wireless controller with your Xbox, follow these steps:

Press the Xbox button on the controller to turn it on.
Press and hold the small sync button on the front of the Xbox Series X console (located near the USB port).
While holding the sync button on the console, press and hold the sync button on the controller (located on the top near the Xbox button).
Release both sync buttons when the controller's Xbox button starts flashing. The controller should now be synced with the console.

You have to sync your second controller, via the Xbox One's sync button on the left, and the controller's sync button on the top.

The old controller work with the Xbox 360 slim. Have you been following these steps to sync your controller?:

To sync them up, power on the Xbox and the controller. Then push the sync button on the Xbox (small black button next to the USB ports on the front), then push the sync button on the controller (location varies depending on the type of controller). When
you push the sync button the green light will spin in a circle (on both the Xbox and the controller). If the light doesn’t spin in a circle then it isn’t in sync mode and you might have a problem with the controller.

I did this with my own Xbox slim and my old controllers so I know it is possible.



Here is a youtube video of someone showing it work/how to do it: http://www.youtube.com/watch?v=pWGdw_oi0Xc



Hope it works! Happy gaming!

Have you also tried re-syncing the controller to the Xbox by plugging it in via a USB cable to the Xbox? I do this method to re-sync my controller to the Xbox and it works fine for me. Make sure the controller is off, plug it into the Xbox, then turn it
on. It will flash a few times and will then be synced and you can unplug it.