Xbox for Windows 10 App crashes on startup.

Hello @allenjorgenson!

This issue can be caused by corrupted app data. Therefore I would suggest, if you haven't already, resetting the Xbox app. I will list the steps you need to follow below. Also, you might need to clear some space on your device by deleting the cache. Restart your Windows 10 device, then launch the Xbox app and check if the same issue occurs.

Reset the Xbox App:

1. Click Start and click Settings.
   
2. Select System.
   
3. Select Apps & features.
   
4. Find the Xbox app and click Advanced options.
   
5. Click Reset.
   

Restart your windows10 device:

To restart your device, first make sure there's nothing open or unsaved. Then press the Windows button on your device or keyboard, or select the Windows icon in the bottom-left corner of the main screen. Select Power, and then select Restart. Once your device has restarted, you can sign back in and restart your game.

This did not resolve the issue. I also tried repairing and reinstalling the app with no success. I am running the latest edition of windows 10.
Edition Windows 10 Education

Version 20H2

Installed on ‎5/‎13/‎2021

OS build 19042.985

Experience Windows Feature Experience Pack 120.2212.2020.0

Hi there DLC welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest running the troubleshooting app!

Here are the steps that you need to follow to run this troubleshooter.

Open the Settings app (keyboard shortcut Win + I) on your PC.

Go to the Update & Security section.

From the left pane, click on Troubleshoot to get a list of all the available troubleshooters.

Here, locate and click on the Windows Store Apps option.

Click on the Run the troubleshooter button that is revealed to start the troubleshooting process.

Windows will scan for any errors with the Store apps and attempt to solve them. Once the troubleshooting steps complete and you get the report for the same, check if the Xbox app error persists.

Hi, thanks for the quick reply. I ran the troubleshooter but unfortunately it didn't find any problems. I restarted my PC for good measure, but the Xbox app still crashes on startup

I had this issue around a year ago. I could tell you all the 10 steps I followed to solve it, unfortunately what helped me to solved this was to restart my PC as it comes here:

https://support.microsoft.com/en-us/windows/rec...

In the part of Windows 10 click on "Reset this PC" these instructions will help you to solve the problem, you can even leave your important files!