Xbox Fitness updated--lost all my progress

Xbox Fitness updated today, and I did a short workout. Unfortunately, I noticed that all my levels (on the cards) were gone. I had just hit Mover II yesterday, and now I'm back to beginner. Oddly, it's kept all my challenge progress and even had one stamp
already on it from when I leveled up yesterday. What happened? Is it even possible to get it back? Thing is, I still have the achievements for hitting those milestones, so it's a little odd being recognized for something that doesn't show on my profile.

:)

 

LOST ALL MY PROGRESS AFTER UPDATE

Lost ALL my progress after updating my system..I reconnected to live after having had my lead in my ps3 for some dcuo & so obviously, it updated..but I found I had lost my entire progress in Halo reach..no way Im doing it all again! I wonder why It was?

 

Xbox Fitness crashes to home

Today, after three days and 5 hours of care, xbox fitness began to work again. He pointed out that the information on the console and those on the cloud xbox live were different. By choosing those on xbox live updated to 4.4.2014 would not start. Using those
on Xbox One updated to 09.04.2014 xbox fitness started but I did lose all the progress of these 4 months. Nothing to say so ... A service really unseemly.

 

I don't have an answer for this, but I discovered the same thing this morning. Between getting booted out in the middle of workouts and losing that progress, and now going from a Level 7 down to Level 1, I'm pretty much ready to use my XBOne as a paperweight.

 

I should also add that this morning when I logged in, after not having been on since yesterday (with no issues), i was being asked to input info regarding my fitness profile. like whether or not I wanted it public, and then it went to the screen where it
asked for my personal stats, but they were already filled in.

What gives, Xbox? Why is Fitness such a crappy, neglected pile? I've lost days of progress with workouts, getting booted, I've had error messages saying that Xbox wasn't connected to the internet when it was, and this morning, see my progress has pretty
much become non-existent.

I'm starting to hate XBox Fitness.

 

If I log into Xbox One on my iPod, it shows the last time I played Xbox Fitness was 2/28 - I played this morning. It shows that I have much more progress logged, but this morning logged in on the Xbox, I was a Level 1 player.

 

Hey guys



This does seem a little odd. I think the best place for me to put this thread would be the support forums in the event there are any fixes for this or follow up problems.



Many thanks,

Cloud



Note: Moved from Xbox One General Discussion to Xbox One Support Forums (Section 09)

 

Exactly the same thing happened to me this morning. The intro video played again, it asked me for me privacy options and to set my profile details, but remember the previous values. All my workout history, points, etc. are all the same, but I've been reset
from Mover to Healthy Start, but the card is full already

 

see the thread above this, the instability is becoming dangerous while performing strenuous exercise.

 

Xbox members, are you having trouble using your Stamp Card in the Xbox Fitness application? Don’t worry, we’re currently working to resolve this issue right away, and we appreciate your patience in the meantime. Check back in 30 minutes for an update on
our progress. OR check Xbox Live Status page: support.xbox.com/xbox-live-status

 

Glad to hear that it's being worked on. I think I was on the 12th or 13th stamp card, so I was pretty disappointed to see that I was reset to the beginning. Plus I had just completed three challenges on Mossa Fight and had racked up 15 stamps on my last
workout. It really took the wind out of my sails to see that it only moved me up to the 4th stamp card.

 

Still not working as of this morning. Also the updated heart rate monitoring is not very accurate anymore. I like that it's monitoring it more often, but about half of the time it's way, way off. I'm at 164 and it says 53, 140 but 72, and other times
it's dead-on.

I'd also like to add, where is the testing before these updates get release? It seems every update to an app, game, OS, whatever has issues. I can understand some minor, hard-to-duplicate ones, but resetting the card levels to 1? That seems pretty obvious
to me.

 

I am in the same boat as the op, just got mover II (lame name from Mover I) ...

I got the intro movie and it asked for my stats all over again, I didn't think much of it. Did a workout and got a couple of stamps and saw I was on stamp card 1 ... wtf???

All the challenges and my previous month stats are all there just no stamp cards.

I will agree with the more rigorous exercise the kinect decides to disappear for 2-5 seconds dropping your score way down as it thinks you left... sometimes have to redo it to get the 5 star challenges.

 

Same thing for me to. I did a hard reset to try and fix the problem of it exiting during the workouts and when it came back up the progress had gone back to Beginner but all the stats and achievements are still there. Does Microsoft even monitor these threads?

 

STILL NOT fixed. ETA on a fix please ??? Since messing up the update the 'LIVE status' page hasn't changed !!!