XBOX FITNESS - Error code 1000

i've tried to use xbox one for my fitness, but i the last days I became to believe that isn't possible.I bought the Zumba Exilarate program, but i can't use it until the end of each exercise. A workout that spends 60 minutes ends about 30 minuts with the
error code 1000. I can't find in any place what's is this error. Can someone help me? I'm sure that isn't my internet falt, because in the same moment i try netflix and xbox music and evething works perfectly! I even mesure my internet = 12MB/s. As this problem
don't apear every time, i'm starting to think that the falt is from xbox live band, that doesn't support the demand of users for some exercises programs. This error happened to me with the zumba program and the mossa groove.

I'm very sad with this, cause i need to feel motivate to workout and errors like that make me feeling not motivated at all!!!!!

:)

 

Xbox fitness won't load ???

I'm so done with this, i can't use the service cuz an error keeps occuring. Xbox fitness service not available right now, please try again later: Error Code 1000.

Been using the customer service trying everything and it keeps sending me that error.

 

Xbox Fitness error code 1000

I received error at the end of the training session unable to finish it. It stopped at 2 secondes of the end with this error message.

 

Exact same problem here, Internet is fine and all other Xbox Live services work perfectly. It's just Xbox Fitness thats the issue. So infuriating

 

I have this same problem with all fitness exercises even restored system to factory defaults. Very irritating!!

 

According to the forums this seems to be a problem in most countries.

From what I know about IT (writing programs since 1981), I would say, they just don't provide enough capacity "in the cloud", i.e. for streaming the videos. Actually, I tried everything (different XB1s, different providers, different cities, different routers,
resetting all these things, checking b4, after in between, that the console has "premium" access to the internet). The only aspect influencing playability seems to be the time. You can check out yourself: The number of errors per minute appears to be about
the same a "peak (workout) times" from Monday to Friday, but it changes on weekends and on holidays.

You can find this issue everywhere on forums etc. - so I can't imagine Microsoft doesn't know about it. Either their policy for escalating issues does not recognize insufficient capacity on Microsoft's side or they just don't care.

Might be you check out for yourself, if this error appears less often when you work out very early in the morning or very late in the evening.

I am on my 67th stamp card now. But I bought two sets of insanity DVDs the week b4 last week. It's a petty, because I like the mix offered on XBOX Fitness, and I bought almost all workouts (even the ones that were free in 2014) - because they would be worth
that (incredible high) price for me - if I could only use them at all.

The DVDs work offline.

Might be that is what Microsoft means, when they tell us something about integration with classic media/entertainment ...

Greetings,

Frank

 

What should we do to fix this annoying bug???

it costs me to miss a daily workout

so annoying it has to connect to the internet to work properly

 

Hey there MobToOoL!

Sorry to hear about the similar issues! Since this is an older thread, please post a new thread with specific detail so the community can provide support tailored specifically to you!