Xbox Family Subscription

Hi there,

do you have a family pack subscription or a gold subscription, because you will need an active family pack subscription to be able to do so.

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If you don't have a family pack subscription, you can't get it anymore, as it is discontinued and the only other option would be to get a seperate xbox live subscription for that other account.

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If you do have a family gold pack subscription take a look at this link:
support.xbox.com/.../managing-family-members

If you redeem the prepaid code subscription and activate a gold family pack subscription, it will be added on top of the family pack subscription.. For every 2 months of regular subscription = 1 month for a family pack subscription.

a 1 month subscription will still be converted into a 1 month family subscription

If that family member's Microsoft account does not have an Xbox Live Gold (or Game Pass Ultimate) subscription connected to it, it will then have to rely on whatever subscriptions that their device's Home Xbox setting has with it. The Microsoft account
family feature does not extend subscriptions to those accounts.

your time left is added to the family pack and extends the subscription for the whole family. but the family sub is only extended by half of the time left on your subscription.

example: 2 months gold time on your account will add 1 month to the year subscription on the family pack.

for more info check this out

support.xbox.com/.../billing-points-family-pack

Hi there,

If you have an Xbox One, and it's marked as your home console then all accounts on the console can share your gold without you being logged in. More details can be found here:

support.xbox.com/.../xbox-live-gold-sharing-features

You're always welcome to post feedback requests here: feedback.xbox.com.

I hope this helps.