XBOX Family and Privacy Settings for Child Account

Hello there,

Thank you for bringing this to our attention. In order to manage the privacy settings of a child account, you will have to add an adult account to the family first :

Add members to your Microsoft family

You will need to add this child account to an adult accounts family. you can then follow the instructions on this link to manage the child account's privacy settings :

Xbox One online safety and privacy settings for parents and children

Hope this helps!

Hello Voosh,

Thank you for bringing this issue to our attention. Is the account you are using a child account? Child accounts need to be tied to an adult account through a family in order to have their privacy and online safety settings changed. The way to establish
a family is have an adult account sign in to the
Microsoft family website, and add the child account to the adult account's family. The Xbox Settings portion of our website has a section called

Privacy & Online Safety where privacy settings can be adjusted. Be sure to let us know the results!

Hello!

Is it possible that the account that you're trying to change the settings on could be a child account? If that is the case then you would need to long onto an adult account and add the child account to its family to be able to adjust the settings for the
child account. Take a look at this support article regarding adding a child account to a family.:

How to add a child to a family account. Then also take a look here to learn about adjusting the settings themselves:Xbox One online safety
and privacy settings for parents and children

Hope this helps!

Let us know with a reply.

Hi there, Wiki Kar!

Is it possible that your account is a Child account, by chance? If your account is a Child account, then you would need to have your account added to an

Xbox Live Family and then have an adult account to
adjust the privacy settings for the Child account.

Hi
bartusevüktekin,

Thank you for letting us know you play on Windows 10. First, you'll need to find out if your Xbox profile was created with a birthdate that would register the profile as a child account. See whether you're listed as a child or an adult in a family group
by signing in at account.microsoft.com/family. Then, go to account.xbox.com and select Profile from the top banner, then on the next page select Privacy Settings. If it takes you to this support article "Change
your child’s Xbox privacy and online safety settings" then your account is more than likely added to a Family group as a child account and you will need the parent account to change the child account's privacy settings from account.microsoft.com/family
in order to play online.