XBOX factory reset, how to get back downloaded apps and COD Ghosts Season Pass?

Chickenskin6272 · Nov 5, 2016

Our XBOX One console was not working properly and after several troubleshooting measures, we were forced to factory reset it. Is there a way to get back the COD Ghosts Season Pass that we paid $60 for? We also had a few apps we had paid for and downloaded,
is there any way to get these back?

Thanks!

:)

T0nio Oh · Nov 5, 2016

"Installation Stopped" at 100%/ Game stuck on loading screen

hey ben, that factory reset help me get back on ghosts, but even with NAT open i still get the installation issues for netflix, hulu, and the ghosts add ons, but i am able to successfully download other apps. Would this still be a network problem?

NENGaming · Nov 5, 2016

Any way to fix this?

You could try a soft factory reset. For info on how to do this check
HERE.

When you get the option to reset, choose 'Reset and keep my games & apps'

Internet Expert · Nov 5, 2016

When you factory reset, your console erases everything saved on the hard drive and gets the console running again like the first day you bought it.

Anything you purchased with your Xbox account (digitally downloaded games, DLC, other content...) should be available for you to re-download for no additional cost. As soon as you sign into your console with your account, your console is ready to get all
of your purchased content back. If you go to your "My Games & Apps" menu, you can find all of your purchased content in the "Ready to Install" area.

Since the CoD Ghosts Season Pass is a "Game Add-On" item, it should get automatically reinstalled as you proceed to reinstall the CoD Ghosts base game. If not, you can manually initiate the Season Pass download here (I'm assuming you bought this): Buy Call of Duty®: Ghosts Season Pass - Microsoft Store

Internet Expert

When you factory reset, your console erases everything saved on the hard drive and gets the console running again like the first day you bought it.

Anything you purchased with your Xbox account (digitally downloaded games, DLC, other content...) should be available for you to re-download for no additional cost. As soon as you sign into your console with your account, your console is ready to get all
of your purchased content back. If you go to your "My Games & Apps" menu, you can find all of your purchased content in the "Ready to Install" area.

Since the CoD Ghosts Season Pass is a "Game Add-On" item, it should get automatically reinstalled as you proceed to reinstall the CoD Ghosts base game. If not, you can manually initiate the Season Pass download here (I'm assuming you bought this): https://www.microsoft.com/en-us/store/p/call-of-duty-ghosts-season-pass/c4gwhrdhft8w

T0nio Oh

hey ben, that factory reset help me get back on ghosts, but even with NAT open i still get the installation issues for netflix, hulu, and the ghosts add ons, but i am able to successfully download other apps. Would this still be a network problem?

SeaPumaWarrior

So i just got all 3 cod ghost dlc and i dont have a season pass what if i buy the season pass now could i transfer them once i get a xbox one in the future?

CarringtonTV

CoD Ghosts is $40.19

CoD Ghosts w/ Season Pass is $69.99 (down from $99.99)

You can follow @MajorNelson on Twitter, too, for updates on sales, random giveaways & more Xbox One news.

trentboyett

Hassasinade,

Sorry, one more question...

Under online pass you mean, if i purchase for example a season pass for CoD Ghost on Xbox 360, i will be able to transfer it to the XBOX ONE version of Ghost?

Thank you in advance!

XBOX factory reset, how to get back downloaded apps and COD Ghosts Season Pass?