Xbox factory reset failure loop

Discus and support Xbox factory reset failure loop in XBoX on Consoles to solve the problem; Ok so it started yesterday when I was trying to set up a new home xbox with a friend. We had each had one before. We both set our physical consoles... Discussion in 'XBoX on Consoles' started by General Spectre, Dec 7, 2016.

  1. Xbox factory reset failure loop


    Ok so it started yesterday when I was trying to set up a new home xbox

    with a friend. We had each had one before. We both set our physical

    consoles to our own homes again to unshare with our previous people. So

    at that count we would have 2 of the 3 allowed per year. We were both

    getting the same "something went wrong" error when trying to set each

    others box as our home. I called customer support and the rep reset the

    counter thinking that was it and ended the call. This did not fix the

    issue though. Second call to customer support had me clear xbox 360 data

    in the settings and something else that I can't recall exactly. Didn't

    work, same error. This rep then told me to perform a factory reset

    keeping games and apps. I proceeded to do this and after a long wait of

    the process it failed with a "something went wrong" error and an error

    code of E102 ... I told the rep there was an error and then the call

    ended. Either he hung up or the timing of a call drop was very

    continent. He did not call back. After waiting a while and trying on my

    own many times to do the update with and without keeping data I was

    still stuck in the loop. Same error each time. Also it should be noted

    that it locks up when I select an option. I give it a few minutes of

    being frozen and have to hard restart by holding the power button.(did

    the unplug 30 second thing too in between attempts). Third call got me

    transferred to a hardware rep that was helpful this time and instructed

    me to do the offline usb reset. I didn't have access to a flash drive

    until today though so it was put on hold. I'm now posting because after

    following the support steps on the offline reset I'm still stuck with a

    new error. It installs fine off the flash drive then proceeds to reset

    and starts allying update. This is were the new issue is. I get to 33%

    and stop for about 5-10 minutes then surprise surprise "something went

    wrong" back to the troubleshoot menu with a new error code of E102

    10060C02 80070079. This is getting annoying as it started with a small

    home xbox issue and after calling customer support and following their

    instructions I basically have a bricked Xbox.

    :)
     
    General Spectre, Dec 7, 2016
    #1
  2. raigraphixs
    raigraphixs Guest
    raigraphixs, Dec 7, 2016
    #2
  3. Mister Maka
    Mister Maka Guest
    May update bricked my console part 2

    Hey there Eonian Starfire.

    Sorry to here about your Xbox One troubles! Have you by chance had a chance to give your

    Xbox One a Factory Reset
    ? Be sure to give the option that removes all content a try and keep us in the loop with how it goes.
     
    Mister Maka, Dec 7, 2016
    #3
  4. Xbox factory reset failure loop

    Just noticed that the above error code was from the second attempt. First code was different: E101 00000503 80070003
     
    General Spectre, Dec 7, 2016
    #4
  5. amosrohe
    amosrohe Guest
    hi

    got the same issue

    my started at 105 when the XBOX start changed to 102 after factory reset

    did you got to solve this issue?

    tnx Amos
     
    amosrohe, Sep 23, 2018
    #5
  6. Saeleth
    Saeleth Guest
    Unfortunately if this issue is consistently happening youll need to reach out to MS support to setup a repair ticket.
     
    Saeleth, Sep 23, 2018
    #6
  7. amosrohe
    amosrohe Guest
    one more Q

    when trying the "two “power-up” tones a couple of seconds apart" after using the BIND and EJECT



    i don't get the second tone

    so i cant update offline

    any

    Suggestions

    ?
     
    amosrohe, Oct 31, 2018
    #7
  8. amosrohe Win User

    Xbox factory reset failure loop

    one more Q

    when trying the "two “power-up” tones a couple of seconds apart" after using the BIND and EJECT



    i don't get the second tone

    so i cant update offline

    any

    Suggestions

    ?
  9. General Spectre Win User

    Xbox factory reset failure loop

    Just noticed that the above error code was from the second attempt. First code was different: E101 00000503 80070003
  10. Saeleth Win User

    Xbox factory reset failure loop

    Unfortunately if this issue is consistently happening youll need to reach out to MS support to setup a repair ticket.
  11. amosrohe Win User

    Xbox factory reset failure loop

    hi

    got the same issue

    my started at 105 when the XBOX start changed to 102 after factory reset

    did you got to solve this issue?

    tnx Amos
  12. Twenty0nePiI0ts Win User

    Update failure/Factory Reset?

    I was able to do the startup troubleshooter and get it to factory reset and when i go to set the console up now its still needing the exact same 458mb update as it did before and it still is unable to get past the 25% Verifying. I do not get any error codes
    nor notifications, it just ceases to load anymore. Ive reset the xbox, router, everything, ive never had this issue with a previous update.

    Any other ideas before i just go buy a new console? :(

    i do not own a PC to do a USB offline update.
Thema:

Xbox factory reset failure loop

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