Xbox External HDD for Captures

Rekt Fl4wless · Jan 8, 2022

I formatted my drive to NTFS on my chromebook, plugged it in, selected use for captures, and my xbox didn't give me any notifications. I looked in my capture locations and there was only internal storage. I am out of ideas, please help me.

:)

Frathos

What are you using the external HDD for (Games & Apps or External Captures)? Are you in the Dashboard Preview program?

If External Captures and yes to Dashboard Preview then please use the report feature of the Xbox Insider app to let them know about your issue. My console is in Preview Alpha and I noticed that the last update seems to have affected how it sees my External
Capture HDD.

If your console isn't in Dashboard Preview then try connecting your HDD to a computer to see if it's recognized there. It may be a coincidence however unfortunately HDD'S do die eventually.

Rekt Zenka

There is an option to format the drive as NTFS I can send a screenshot if you want.

Rekt Zenka

I had already done that previously.

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'll recommend you do a power cycle to clear the system cache

- Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

- Unplug the console's power cable. Wait 2 minutes.

- Plug the console power cable back in. Press the Xbox button on your console to turn it on and check if it's all good.

Jesse E'

Here's the troubleshooting guide for external hard drive detection on Xbox consoles https://support.xbox.com/en-US/help/hardware-ne...

If that doesn't help, I'm afraid you'll need to use a different drive.

Xbox External HDD for Captures