Xbox External Hard Drive not Functioning Properly

I bought an external hard drive for our Xbox, but the games are not loading correctly when we have it plugged in. I have had this drive for over 4 years, and has worked perfectly fine until a couple months ago. I was moving our entertainment stand that holds
the Xbox, and everything was working fine before then. After I had moved it, the storage drive no longer worked correctly. Now when it is plugged in none of our games load (even the ones saved on local storage) and it just reveals the "Sorry, this game took
too long to start code" and forces us to close it. Even when we try and go to the "Manage Devices" section of the "My Games and Apps", nothing comes up and the loading icon remains spinning on the screen. There was one occasion when I had just power cycled
the Xbox and tried the last USB port that the storage drive was correctly read, and even queued some updates for the games on the drive, but as soon as I tried to load into a game it went back to what it had been doing before. Another part of the problem is
that sometimes we will get the notification/alert that the "External storage drive is ready", but even on those occasions, I have not noticed a difference in the hard drive's performance. We have tried power cycling, changing the USB port, buying a new cable,
and some other methods that have not worked to our benefit. If at all possible to preserve the drive, that would be most preferred.

Thanks in advance,

Gavin

Here is the link to the model HDD that we have. We bought the 1TB drive physically in store, if that makes any difference.

https://www.amazon.com/Seagate-Game...box+external+hard+drive&qid=1599136636&sr=8-3

:)