Xbox enforcement team HELP!

sniperrunner8 · Feb 16, 2017

Please help me with account issues.

I have been suspended from xbox live, and cannot submit a case review.

I have no idea why this has happened?

:)

Mr Spock Rocks · Feb 16, 2017

XBox Enforcement Team HELP!!

XBox support never helps. I just went on ea.com and over 50 posts with the same issue.

liamputman · Feb 16, 2017

XBox Enforcement Team HELP!!

Hey Mr Spock Rocks,

The enforcement team don't give enforcement actions out lightly, A Communication Suspension is where your unable to send messages, join parties, use Skype, etc etc etc this sometimes can effect only game play or you could have an suspension from game playing
as well, this information isn't able to Microsoft Support so they can't assist with any enforcement actions or give you details regarding your enforcement actions, Microsoft isn't obliged to tell you of any enforcement actions before or after they occur but
most the time you get an email or a message on your console regarding enforcement actions,

Most Suspensions last about 7-14 days but can last for 30 days depending on how serious the issue was,

To see your enforcement status or to appear your case sign into your account at
http://enforcement.xbox.com

Unfortunately no one but the enforcement team can review and remove your enforcement actions no one else has no powers to do so,

Only thing I can suggest is check your emails including your junk inbox for an email with details and to sign into the enforcement website,

For example if the date is 15/10/16 then your enforcement actions will end and can take up to 24 hours to regain your abilities

I hope this was helpful and gave you some information regarding enforcement actions

FIZZY

Mister Cizl · Feb 17, 2017

Hey sniperrunner8! We do not have access to Enforcement actions here on the forums. For more information and case reviews check
here. Thanks!

FlatBunny444345

Alright so I called the support team and they said I should post here. A while back I had my Gamertag manually changed by you guys because people flagged it as inappropriate. When I called to have the account unlocked the agent i spoke with told me I would
be able to change my Gamertag to something else for free. Now i'm trying to do it on my new Xbox One and I have to pay 9.99$?

Smwutches

The only place to find out about suspensions is at
http://enforcement.xbox.com

HCaulfield14

If you can play online on other games and having issues with a specific game such as an EA game, then that's an issue with your game profile. Not Xbox account. You mentioned that you only have communication suspension, right? Communication Suspension just
takes away your messaging, party chats, and communication privileges. Means you should be able to play online normally. You said you can play Overwatch, but not NHL. Then it's not an Xbox account issue. It's an EA server or origin account problem.

Daft Badger

Sounds like a game specific suspension or problem which means it's down to the games developers & not Microsoft.

Mr Spock Rocks

Here is my 'Enforcement Date'

January 1, 1970 at 12:00:00 AM GMT-5:17:32

(Month/Day/Year Time)

Xbox enforcement team HELP!