XBOX ENFORCEMENT NEEDS TO CHANGE, IT IS A WEAK COWARDLY SYSTEM!

Recently i have been given 2 communications bans on the basis of ''Harassment'' when all i did was question why a certain player didn't play properly or ruined the game, then i got reported and due to me having a record i assume it just automatically went
through.

Anyway the point of this post is to say that Xbox Enforcement needs change, it needs a proper justice system where the perpetrators(people who receive the bans) can talk face to face with an ''Enforcer''(representative of Xbox) and have a fair chance to
appeal the sentence.

If you have ever had the awful experience of receiving a ban you know that the only way to focus your anger is to apply for a case review.

This shows just how pointless this method is:

Point 1 is the wording by XE(Xbox enforcement) for why i have received the ban

Point 2 shows my case review

Point 3 shows the ''very thorough'' conclusion that they came up with

1. ''This account engaged in inappropriate communications. This activity may include harassment, abusive language, hate speech, profanity, disruptive or offensive language, spamming, or other inappropriate uses of Xbox Live communications features. Temporary
suspension impact: For the duration of the suspension this account cannot use Xbox Live communication features, including in-game and party chat, messaging, video communications, game play broadcasting, sharing content, and Skype on Xbox One.''

2.Hello, I am the account owner of -- for which I have received a 2 week ban. I would like to appeal this decision as unjust. Firstly I would like to know what is the basis of this decision. Personally I have no recollection of sending any abusive or otherwise
messages to any other player. I have however, recently reported some players for unsportsmanlike behaviour such as feeding and team-killing and I have made the users aware of this. Is this not acceptable feedback to give?

3. XBLPET Osiris:Hello -- and thank you for your inquiry. This account was issued a 2 week communications suspension for engaging in harassment including violent threatening language and racist behaviour. During this suspension the account may continue to
access the Xbox Live service, including online multiplayer, but communications features will be restricted. This includes messaging, video communications, in-game and party chat, and Skype on Xbox One. At the conclusion of the suspension all communication
functionality will be automatically restored.

None of this is true, firstly i never said anything racist of remotely threatening to any player i know i haven't if i did i wouldn't put in a case review, secondly like anyone else who has probably received one of these i want proper proof unfortunately
for ''Osiris'' at this point word-of-mouth isn't going to do it for me i need concrete evidence.

The point is i see this as a very cowardly way to act as they just sit behind these usernames and allow no chance for a proper solid appeal. also naming yourself after a Egyptian god and a smite character doesn't give you anymore authority but hey its a
username

What I would Improve:

1.When you report someone on Xbox live i would like to receive an email of what happened after just simply to know if any action was taken i know sometimes you get the odd message or you can stalk them to see but i think its only fair.

2.Like i said face to face Microsoft own Skype for crying out loud allow a user to properly appeal to a Enforcer and talk it out.

3.Xbox needs to look at High Report rate, i have had a whole Rainbow Six team report me for team killing after i shot one of them y accident ad he didn't even die, they guy got annoyed at me in chat invited me to his party i said that they should calm down
and i got banned the next day. EOS

If you did read this thank you i honestly just want to improve Xbox as an experience.

I am also very happy to take any criticism as i know that these are my ideas and someone disagrees, im fine with that.

Thank you and if you agree please share this post so it gets Attention. Thanks

:)

 

Enforcement needs a change...

D: yeah.. Sorry to hear tha tman, but they dont let you get away with nuffin

 

Enforcement needs a change...

here is a link to the enforcement page check out the tips and help

enforcement

j

 

For suggestions like this, you'll want to post at Xbox Ideas, powered by UserVoice

 

Hey there,



Thanks for posting! We're unable to assist with Enforcement related inquiries here on the Xbox Support forums. The primary
place for further information will be our Xbox Enforcement page while signed-in.



If you have any other Xbox Support questions, please feel free to post up a new thread.



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