Xbox Elite Wireless Controller Series 2 - Warranty claim issues

Discus and support Xbox Elite Wireless Controller Series 2 - Warranty claim issues in XBoX on Consoles to solve the problem; I tried putting in a warranty claim, as my rubber grips have started to come off completely and I am met with: "There are no service options... Discussion in 'XBoX on Consoles' started by Craig_ECR, Sep 20, 2023.

  1. Craig_ECR
    Craig_ECR Guest

    Xbox Elite Wireless Controller Series 2 - Warranty claim issues


    I tried putting in a warranty claim, as my rubber grips have started to come off completely and I am met with:

    "There are no service options available, for further assistance contact us."

    So I try contacting through every single method I can find and I can't speak to a single real person in order to resolve my warranty issue, which it still is in warranty.

    Call back in Australia is between 23:00 and 10:00, are you kidding me?

    It's as if they are deliberately making it as difficult as possible to put in a warranty claim in hopes that the consumer will go away.

    Well if I don't get any response here my next point of call is ACCC and going down that path. Absolutely terrible Microsoft. You are a multi billion dollar company, do better.

    :)
     
    Craig_ECR, Sep 20, 2023
    #1
  2. BillSalouf1 Win User

    Xbox Elite 2 controller warranty issues.

    I bought Xbox Wireless Elite Series 2 Controller, Here in EU (Greece) all controllers have 1 year warranty and the Series X/S consoles 2 years.
  3. soulflyr Win User

    Who to contact, I received a defective XBOX Elite 2 replacement

  4. xxxTIMBURYxxx Win User

    Elite Series 2 Controller

  5. Smwutches Win User

    Apologies for being a little off topic, but I believe I have uncovered a fraudulent scheme here in India and was seeking help to communicate the same to you all seeking advice on future steps

    Per the manual you posted, the warranty is "90 days for refurbished Xbox consoles and all Xbox accessories except Elite Wireless controller Series 2". Since an Xbox controller is an accessory, it has a 90 day warranty.
  6. Hamna.S Win User

    What is my warranty on a controller

Thema:

Xbox Elite Wireless Controller Series 2 - Warranty claim issues

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